Data Quality Lead Analyst Assistant Vice President

Citi • Tampa, FL

1d • Onsite

About The Position

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. The Procedures & Assurance Lead serves as the central governance pillar for the Data Quality Exception Management Team. They are responsible for defining, maintaining, and enforcing the official "rules of the road"—the policies, procedures, and control frameworks that govern how the entire process operates. Acting as an independent oversight function, they ensure these standards are followed by the operational teams through continuous monitoring and formal assurance testing, like the MCA. Their primary mission is to ensure the operating model is compliant, auditable, and effective, providing a stable foundation for the Services and Tooling teams to build upon.

Requirements

• 6+ years of experience in a risk management, compliance, internal audit, data governance, or process engineering function.
• Proven track record of developing, implementing, and maintaining policies, standards, and Standard Operating Procedures (SOPs) in a complex enterprise environment.
• Direct experience designing and executing control testing programs, such as a Manager's Control Assessment (MCA), and managing the remediation of identified gaps.
• Experience leading or participating in governance forums, change control boards, or similar oversight bodies.
• Deep understanding of data governance frameworks and experience interpreting and operationalizing data policies and standards.
• Strong knowledge of risk and control frameworks (e.g., the Three Lines of Defense model) and methodologies for control design and effectiveness testing.
• Excellent written communication skills with the ability to create clear, concise, and auditable documentation (procedures, playbooks, assessments).
• Strong analytical and problem-solving skills with the ability to assess process effectiveness, identify systemic issues, and recommend practical solutions.
• Demonstrated ability to influence stakeholders and drive consensus across different teams and functions without direct managerial authority.

Nice To Haves

• Master's degree preferred

Responsibilities

• Design, author, and maintain the end-to-end governance framework for Data Quality Exception Management, including the master operational playbook and all associated Standard Operating Procedures (SOPs).
• Support and execute the monthly Management Control Assessment (MCA) program, testing the design and effectiveness of controls, identifying compliance gaps, and driving the remediation of any findings.
• Support change management, formally assessing and approving any changes to governing procedures.
• Own and deliver the associated training program to ensure changes are effectively adopted across the enterprise.
• Act as the final authority on the interpretation of data quality policies and procedures, providing guidance to operational teams and reporting on the overall health and compliance of the control environment to senior leadership and governance forums.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees