Data Quality Analyst

QUEST RESOURCE MANAGEMENT GROUP LLC•Irving, TX

1d•Hybrid

About The Position

The Data Quality Analyst is responsible for ensuring data quality and managing exception-related issues. This position requires a strong understanding of the business rules and operations for Solid Waste, Industrial, and National Accounts clients. The role involves close collaboration with Vendor Relations, Client Services, the Data Quality Manager, Accounting, and IT to address and resolve exceptions in a timely, accurate, and efficient manner. Emphasis is placed on maintaining high data integrity, ensuring process efficiency, and delivering reliable solutions to complex challenges. Data Quality and Integrity Maintain data quality by implementing and improving processes that ensure proactive front-end Master Pricing (DUB) and Purchase Order (PO) data integrity. Responsible for accurate and up-to-date data management in systems like Smartsheet, the data warehouse, and Phaseware. Collaborate with IT to identify and address data gaps. Exception Management Manage the full lifecycle of exceptions, from initial identification to resolution. Process a high volume of exceptions in tools such as Scan & Capture and Quest Core. Accurately research, track, and resolve exceptions, including understanding exception codes and their solutions. Data Updates and Maintenance Ensure timely and accurate system updates for vendor CPIs, client CPIs, service level changes, cost-saving initiatives, and market alignments. Manage one-off service level updates through the user interface. Review the business rules when updating the data warehouse or approving updates from Vendor Relations or Client Services. Analyze the updates and challenges from the requester as needed. Review PO frequency and closed market revenue/cost data monthly before PO generation. Collaboration and Communication Partner closely with internal teams, including finance and accounting, client services, and vendor relations, to address issues and ensure seamless operations. Communicate effectively with vendors and colleagues to resolve discrepancies and build trustworthy relationships. Process Efficiency and Problem-Solving Process, organize, and prioritize a variety of documents, reports, and records with high attention to detail. Provide problem-solving resources and develop solutions for complex issues. Continuously enhance processes to improve overall efficiency and accuracy. Other Responsibilities Consistently maintain prompt and reliable attendance. Perform other duties and projects assigned based on business needs.

Requirements

Bachelor’s degree preferred, or an equivalent combination of education and relevant work experience
Clear written and verbal communication skills
Superior customer service & relationship building skills
Positive attitude and team player
Ability to multi-task while maintaining data integrity
Cooperative and willing to assist others as a team
Displays dependable and reliable behavior
Effective at problem solving and ability to “think on your feet”
Intermediate computer skills including Microsoft Office (Excel, Word, and Outlook) , Teams, and comfortable with internet research.
Aptitude to work in multiple systems and learn new systems quickly
Responds well in a dynamic and fast paced environment
Flexible, uses critical thinking skills and open to learning new ideas/skills.
Proven self-starter with growth potential, attentive to detail, strong interpersonal skills with the ability to acquire needed information from various sources.
Experienced in effectively working in a cross-functional environment, interacting with multiple departments.
Ability to work overtime from time to time as requested.
Consistent and reliable attendance and work ethic.
Process oriented.
Organized with strong attention to detail.
Able to work independently with minimal guidance and as part of a team.

Nice To Haves

Strong understanding of the business rules and operations for Solid Waste, Industrial, and National Accounts clients.
Experience with Smartsheet, the data warehouse, and Phaseware.
Experience with Scan & Capture and Quest Core tools.

Responsibilities

Maintain data quality by implementing and improving processes that ensure proactive front-end Master Pricing (DUB) and Purchase Order (PO) data integrity.
Responsible for accurate and up-to-date data management in systems like Smartsheet, the data warehouse, and Phaseware.
Collaborate with IT to identify and address data gaps.
Manage the full lifecycle of exceptions, from initial identification to resolution.
Process a high volume of exceptions in tools such as Scan & Capture and Quest Core.
Accurately research, track, and resolve exceptions, including understanding exception codes and their solutions.
Ensure timely and accurate system updates for vendor CPIs, client CPIs, service level changes, cost-saving initiatives, and market alignments.
Manage one-off service level updates through the user interface.
Review the business rules when updating the data warehouse or approving updates from Vendor Relations or Client Services.
Analyze the updates and challenges from the requester as needed.
Review PO frequency and closed market revenue/cost data monthly before PO generation.
Partner closely with internal teams, including finance and accounting, client services, and vendor relations, to address issues and ensure seamless operations.
Communicate effectively with vendors and colleagues to resolve discrepancies and build trustworthy relationships.
Process, organize, and prioritize a variety of documents, reports, and records with high attention to detail.
Provide problem-solving resources and develop solutions for complex issues.
Continuously enhance processes to improve overall efficiency and accuracy.
Consistently maintain prompt and reliable attendance.
Perform other duties and projects assigned based on business needs.