Data & Program Operations Specialist (78817)

IONA UNIVERSITY•City of New Rochelle, NY

1d•Onsite

About The Position

The Data & Program Operations Specialist is responsible for managing program data, reporting, and operational support for the Liberty Partnerships Program (LPP). This role ensures accurate data tracking, documentation, and reporting of student participation, attendance, and program engagement. In addition, the position supports program logistics, communication, and family engagement to ensure smooth implementation of services and strong collaboration between staff, students, and families.

Requirements

Experience in data entry, program coordination, administration, or student support preferred; willingness to learn required
Strong organizational skills, attention to detail, communication skills, and ability to manage multiple systems and deadlines
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and/or data management systems preferred
Ability to maintain confidentiality and manage student data responsibly in compliance with FERPA (Family Educational Rights and Privacy Act)
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Problem-solving and analytical thinking
Time management and organizational skills
Adaptability and willingness to learn

Nice To Haves

Bachelor’s degree in Business Administration, Education, Public Administration, Social Work, Data Management, or a related field preferred

Responsibilities

Manage and maintain program data, reports, and student tracking systems
Track student attendance, participation, and time spent in program activities
Monitor and organize data related to student engagement and program outcomes
Coordinate logistics for trips, workshops, and enrichment activities, ensuring all arrangements are confirmed
Support communication efforts including newsletters and updates for students and families
Conduct monthly outreach to families to promote engagement and participation
Assist with presentations and reporting by preparing and presenting program data and updates
Attend and support occasional evening events such as parent-teacher nights, financial aid workshops, and college admissions events
Ensure all student data and documentation are accurate, complete, and submitted on time
Track budgets, invoices, and program expenditures in coordination with leadership
Maintain organized filing systems for program documents, records, and reports
Support general administrative and operational needs of the program