Data Processing Equipment Operator

Oakland County•Waterford, MI

8d•Onsite

About The Position

Oakland County is seeking a Data Processing Equipment Operator to join their team. This full-time, on-site position involves supporting the technology that County teams rely on daily. The role requires operating computers and related equipment, monitoring system consoles, identifying and resolving issues, and assisting users with technical questions. The position offers the opportunity to build technical skills, collaborate with colleagues, and contribute to the smooth operation of essential County systems. The work environment is a typical office or centralized computer facility.

Requirements

High school graduate or have a certificate of successful completion of the General Educational Development Test.
Three (3) years full-time experience operating large scale mainframe or server computers with multiprocessing, teleprocessing and all associated peripherals.
Pass the complete examination, including the employment medical, established for the class of Data Processing Equipment Operator II.
Successfully complete the six month probationary period.
Ability to communicate to accurately convey information.
Ability to move, lift or carry computer peripherals that may be larger or awkwardly sized.
Ability to gather, interpret and analyze data of various sources.

Nice To Haves

Considerable knowledge of the operation of IBM computers and peripheral equipment.
Considerable knowledge of the methods and techniques employed in recording, interpreting, and tabulating data through the use of a computer.
Considerable ability to work with a high degree of accuracy in receiving and processing complex data.
Considerable ability to work under rigorous production schedules.
Considerable ability to effectively adapt work schedules to meet changing priorities and/or emergencies.
Considerable knowledge of and ability to utilize current word processing, spreadsheet, database, e-mail and Internet software.
Reasonable ability to exercise mature judgment and initiative in analyzing problems and recommending solutions.
Reasonable ability to establish and maintain effective working relationships with other data processing employees and with representatives of user departments and municipalities.
Reasonable ability to direct the work activities of other personnel.
Reasonable knowledge of modern office and record keeping practices and procedures.
Reasonable ability to follow complex oral and written instructions.
Reasonable knowledge of local governmental programs and operations.

Responsibilities

Operate computers and related equipment to process moderately complex programs and assist with highly complex programs.
Monitor system consoles, identify issues, and make adjustments or take corrective action.
Help users with technical questions and guide less experienced operators.
Use County and department software to complete assignments.
Perform work that may require exerting approximately 50 pounds of force.
Operates the computer and peripheral equipment and monitors the operator's console, responding to instructions and messages displayed there by the manipulation of control switches as required to maintain efficient operation.
Performs job set‑up necessary to run moderately difficult and complex programs using documentation and procedures provided by the departmental programming and production control staff as well as published standards.
Prepares the peripheral input/output devices to ensure efficient job‑to‑job transitions.
Performs job tear‑down duties at the completion of the program's operation, removes documents from printer and forwards to the Quality Assurance Unit for final preparation and distribution.
Places service calls, installs replacement devices, converses with customers over the phone and otherwise takes action to resolve customer problems with the teleprocessing network.
Responds to requests for assistance from customers or departmental personnel in areas of missing or delayed reports and other applications failures.
Utilizes current county-wide and/or department specific software to complete assignments.