Data Processing Clerk, Pathology & Laboratory Medicine

Nova Scotia Health and IWK Health•Halifax, NS

8d•CA$24 - CA$26•Hybrid

About The Position

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive. Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels. The Data Processing Clerk reports to the Manager of Client Services, Transfusion Medicine and Specialized Testing, while working closely with the Section Managers and Technologists to provide accurate and timely access of laboratory data, both within and outside the Health Centre, including timely entry of Maternal Serum Testing patient information/results and distribution of reports to physicians and other institutions within the Maritime Provinces.. Works independently without close supervision and provides support to other members of the laboratory staff.

Requirements

Minimum High School Diploma or GED required.
Minimum of six (6) months related data entry experience required.
Keyboarding skills minimum of 40 wpm required, 60 wpm is preferred (testing may be conducted on candidates).
Demonstrated working knowledge of computer programs, particularly Windows, Microsoft Office and database programs.
Demonstrated accurate keyboarding and data entry skills required. Testing may be conducted on short-listed candidates and results will be factored into the candidates overall suitability for this position.
Demonstrated excellent organizational skills, communication and interpersonal skills required.
High regard for quality and attention to detail required.
Demonstrated initiative and ability to work independently with minimal supervision required.
Demonstrated flexibility to meet workload demands.
Demonstrated experience with office equipment (i.e. fax machine, photocopier).
Demonstrate knowledge of Family Centred Care.

Nice To Haves

Graduate from a recognized Office Administration Program preferred.
Previous experience in a health care environment preferred.
Knowledge of Meditechand Benetech System an asset.
Knowledge of Medical Terminology an asset.
Competencies in other languages an asset.

Responsibilities

Enters patient information into the Information System and ensures all required information including appropriate physicians is entered accurately.
Answers incoming phone calls to laboratory – faxing results to physician’s offices as requested.
Initiates follow-up of overdue reports and liaise with Physician offices to obtain missing information from requisitions.
Maintains up-to-date address lists for physicians and referral institutions.
Files patient orders for record retention.
Maintains adequate supplies and orders additional supplies as needed.
Uses Benetech and Medictech Information System for data entry.
Performs clerical aspects of workload measurement system.
Monitors stationary supplies, e.g. pamphlets, requisitions; initiates ordering when required.
Runs “Lab” report daily to verify referred-in tests.
The laboratory data processing clerk will rotate between Maternal Serum Testing and Client Services, as needed.
Other related duties as required.