Data Processing Analyst

Government of the Virgin Islands

13h • Onsite

About The Position

Under direct supervision, the Data Processing Analyst provides support for a variety of Management Information System (MIS) operations, including terminal processes for major Enterprise Resource Planning System (ERP), STATS operations, and provides functional support to end-users within the data processing environment. Considerable judgment is exercised for the completion of processes, such as disbursements of A/P and payroll checks. Work is primarily assigned through MIS operations schedule, and/or the Helpdesk, and is reviewed through the end product and desired results by the Operations Supervisor.

Requirements

• Graduation from a four (4) year accredited college or university with major course work in political science, public or business administration, or a MIS related field; OR An Associates degree with course work in political science, public or business administration, or a MIS related field, and two (2) year related work experience. OR High School diploma or its equivalency supplemented with four (4) years of progressive experience in MIS data processing operations; and familiarity with the ERP end-users processes, as well as ERP administrative services.
• Knowledge of MIS policies and practices.
• Knowledge of terminal ERP processes, including payroll processing, accounts payable checks processing, (legacy DILOG processing).
• Knowledge of error detecting techniques, and equipment malfunction to prevent sever disability to data processing operations.
• Knowledge of desktop applications such as Micro Soft Office Suite.
• Knowledge of ERP document workflow processing.
• Knowledge of a variety of end-user ERP processes.
• Ability to resolve to data processing issues.
• Ability to follow and interpret data processing instructions and exercise sound judgment as it related to special/restrictive processing.
• Ability to operate PC computer, data processing equipment and peripheral devices; Ability to interface internal/external data to the ERP/FMS systems.
• Ability to communicate effectively with others staff members as well as the user community.
• Ability to type and document end-users inquiry, as well as the resolution for future reference.
• Ability to work cohesively with others to achieve desired results.

Responsibilities

• Processes payroll, accounts payable, income tax refunds, and other checks and ACH payments as required, per the division's schedule.
• Processes ACH payment data and submits to respective banking institution, or Treasury Division, as necessary.
• Processes data intended for interfacing with ERP for transaction processing (import and export of electronic data), such as (but not limited to) payroll direct deposits, payroll deductions, A/P direct deposits, tax refunds direct deposits, employee social security wage reports, as requested by end-users, both internal and external.
• Generates reports, hardcopy or electronic formatted, as a result of check runs, and other ERP/STATS terminal processing.
• Assists with developing and implementing document processing workflows/business rules to accommodate end-user (department & agency) requests.
• Maintains logs of operational tasks, and program defects and provides logs for management review; software to keep track of incoming work requests, and update the Helpdesk system with status/resolution of open ticket items.
• Records functional errors and program defects and consults with technical staff or external support for resolutions.
• Reviews, updates and maintains operational/procedural manuals to keep pace with evolving MIS operations.
• Works with end-users (and software providers, as necessary) to resolve user issues regarding data input, inquiries and reports processing in the ERP, STATS, (and legacy FMS environment); Provides end-users with functional solutions, techniques and tips for ERP/FMS processing; Performs liaison work on behalf of supervisor with others; Performs other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree