Data Operations Analyst

JPMorgan Chase & Co.•Newark, DE

1d•Onsite

About The Position

Join a dynamic and growing team in a fast‑paced environment. As a Data Operations Analyst within the Client Reporting and Reference Data organization, you will help deliver accurate, timely client reporting and data maintenance for Private Banking, Chase Wealth Management, and JPMorgan Securities LLC accounts. You will partner closely with Client Onboarding, Investors, Bankers, Middle Office, Client Service, and Fiduciary teams to resolve client requests, inquiries, and issues while advancing process excellence and automation. You will utilize your technical skills to support the design, develop, and execute strategic objectives with compliance and conformance to all controls, policies, and procedures at the forefront.

Requirements

2+ years of relevant experience in data operations, client reporting, or related functions
Excellent verbal and written communication skills; effective cross‑functional collaborator
Strong analytical and problem‑solving skills with attention to detail and data quality
Highly motivated self‑starter who works well independently and within a team
Adaptable, organized, and able to manage multiple priorities under tight deadlines
Commitment to innovation and continuous improvement within a control‑focused environment

Nice To Haves

Bachelor’s degree or equivalent experience
Experience with at least one data technology (e.g., SQL, Python, Alteryx) and understanding of relational databases
Ability to think creatively, recommend solutions, and implement process/automation improvements
Strong organizational skills to manage multiple tasks simultaneously
Intermediate proficiency with Microsoft Office (Excel, PowerPoint, Word); data visualization experience (e.g., Tableau, Power BI) is a plus

Responsibilities

Execute daily operational procedures accurately and on time across client reporting and reference data workflows
Allocate, prioritize, and monitor work to meet SLAs and stringent deadlines
Adhere to risk and control standards, document procedures, and evidence compliance
Identify, evaluate, and deliver process improvements that reduce risk and increase efficiency
Build and maintain automation using intelligent automation tools, in partnership with technology as needed
Organize, analyze, and visualize data to inform business decisions and improve client outcomes
Contribute to projects and initiatives; share best practices and learnings with the broader team