Data Insights and Tooling Enablement Program Lead
About The Position
The Talent Acquisition Operations (TA Ops) team is transforming into a strategic partner, driving global recruiting efficiency and scalability. We focus on optimizing processes, implementing technology, and leveraging data to align talent acquisition with DoorDash's and Wolt's evolving business needs. Our mission is to empower recruiters with streamlined operations and data-driven insights, ensuring we attract and retain top talent globally. As a Data Insights and Tooling Enablement Program Lead, you will be instrumental in leveraging data and optimizing our TA tech stack to provide actionable insights and enhance recruiter effectiveness globally. In your first 90 days, you'll focus on auditing our current data sources and tooling capabilities, identifying key pain points, and partnering with stakeholders to define critical reporting and enablement needs. Success in this role will be measured by improved data accessibility, enhanced recruiter efficiency through optimized tools, and the consistent delivery of high-quality, actionable insights. This role offers the opportunity to drive significant impact by transforming our global talent acquisition strategy through data-driven decisions and effective tool utilization. You will report into the Senior Manager of Recruitment Strategy and Operations on our TAOps team in our People and Culture organization.
Requirements
- A minimum of 3-5 years of experience in data analysis, business intelligence, or tooling enablement, ideally within talent acquisition or HR operations.
- A proven track record of translating complex data into clear, actionable insights and influencing decision-making.
- Strong analytical and problem-solving skills.
- Extensive experience with Applicant Tracking Systems (ATS), Candidate Relationship Management (CRM) systems, and other recruiting technologies (e.g., Greenhouse, Workday, Beamery, Eightfold, Gem).
- Experience in project managing technology implementations and driving user adoption.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences and build strong stakeholder relationships.
- Passion for leveraging technology and data to solve complex business problems and enhance operational efficiency.
Responsibilities
- Design and implement robust data solutions to provide actionable insights into talent acquisition performance, trends, and opportunities.
- Partner with People Analytics and IT teams to integrate various data sources (ATS, CRM, HRIS, etc.) for a holistic view of the talent pipeline, providing dashboards and reporting.
- Identify and recommend opportunities for tooling optimization within our TA tech stack (e.g., ATS, CRM, assessment tools), ensuring they meet business needs and enhance recruiter productivity.
- Lead the evaluation, implementation, and adoption of new TA technologies that improve efficiency, candidate experience, and data capture.
- Develop and deliver training programs and resources to empower recruiters and TA professionals to effectively leverage data insights and utilize recruiting tools.
- Conduct in-depth analysis of recruiting metrics, identifying root causes for performance fluctuations and recommending strategic adjustments.
- Support data governance initiatives to ensure data integrity, privacy, and compliance across all TA systems.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave
- Medical benefits
- Dental benefits
- Vision benefits
- 11 paid holidays
- Disability insurance
- Basic life insurance
- Family-forming assistance
- Mental health program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
