About The Position

The Data Insight Analyst is responsible for acquiring, managing and analyzing data that will be presented to internal teams, clients and partners. This role involves developing reports and analytics using data from the data warehouse and Salesforce, providing consultative insights, analyzing data to identify patterns and trends, comparing data from different categories, applying statistical analysis, and providing context and explanations through visualizations and narrative descriptions. The analyst will also identify and investigate outliers, review and QA data before client delivery, communicate directly with customers on data needs and deadlines, research data quality issues, manage partner requests, configure mapping tools, act as a data expert, stay informed about program data specifications, and lead client/partner trainings.

Requirements

  • Self-starter, an individual who is not fully dependent on direction to fulfill the functions of the role.
  • Experience with Microsoft Excel and SQL is a must.
  • Previous client-facing experience is a must.
  • Must be extremely responsive, able to work under pressure in crisis with a strong sense of urgency.

Nice To Haves

  • Experience with Tableau and Salesforce reporting preferred.
  • Experience with healthcare and/or pharmacy data preferred.

Responsibilities

  • Developing reports and analytics using data from data warehouse and Salesforce using Excel, SQL, Tableau, and other reporting/analytics tools.
  • Analyze data to identify patterns and trends over time.
  • Compare data from different categories to identify relationships or correlations.
  • Applying statistical analysis to identify patterns and relationships in the data.
  • Provide context and explanations for the data by using visualizations and narrative descriptions.
  • Identify outliers or anomalies in the data and investigate their causes.
  • Review and QA data/report before it is provided to the client (internal/external).
  • Communicates directly with customer on data needs and key deadlines.
  • Researches and identifies data quality issues.
  • Manage ongoing, incoming partner requests and questions regarding data specifications.
  • Configures mapping tools to support translation from source data to desired format. Includes testing of tool and providing clear documentation to internal resources and customer.
  • Act as resident expert for data requirements/specifications internally and for the client as needed.
  • Remain informed and up to speed with ongoing changes and evolution of assigned program data specs.
  • Lead client/partner web-based trainings regarding data specifications and requirements.

Benefits

  • Matching 401(k) with immediate vesting
  • Medical, dental, vision, life, & short-term disability insurance
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