Data Governance Specialist

City of Bloomington•Bloomington, MN

13h•Onsite

About The Position

This role performs specialized, technical, and confidential data and records management and data practices duties, facilitating excellent external and internal customer service. The position involves scanning and managing electronic documents and physical records, assisting with off-site storage, processing internal records requests, and disposing of data and records in compliance with policies and laws. It also assists in coordinating the processing, compiling, preparing, redacting, and releasing of data in response to requests according to the Minnesota Government Data Practices Act (MGDPA) and other applicable laws, requiring knowledge of MGDPA regarding data classification and release, and maintaining confidentiality of private data.

Requirements

Ability to prioritize work assignments and complete tasks thoroughly, accurately, and timely.
Ability to develop and maintain positive, collaborative working relations with other City departments, government agencies, vendors, and members of the public.
Ability to work effectively and courteously with customers.
Ability to communicate effectively both orally and in writing.
Ability to maintain private and confidential information.
Demonstrated knowledge and experience in the administration and coordination of records management in an office environment.
Understanding of electronic document management systems (EDMS) concepts, including imaging, electronic document management, organization, and related equipment.
Understanding of the processing of data requests and data classification according to the Minnesota Government Data Practices Act.
Working independently with little supervision and maintaining confidentiality.
Ability to lift up to 40 pounds.
Working experience with Microsoft Office Suite; Laserfiche or a comparable records management system.
Advanced organization skills and a high level of attention to detail.
High School graduation or equivalent.
Three years of general office support experience, including customer service experience.
Proficient with Microsoft Office Suite and readily learn various software applications.
Experience with electronic document management software applications.

Nice To Haves

Three years of experience working for a local, county, state, or federal government.
Training in or knowledge of the Minnesota Government Data Practices Act.
Experience with processing data requests under the Minnesota Government Data Practices Act.
Three years of experience with records management concepts, including records life cycle, records inventory and retention scheduling, filing and indexing systems, appropriate equipment and supplies, software applications, storage management, and archival concepts.
Experience with data request management software.
Experience with Laserfiche or similar electronic records management software.

Responsibilities

Scanning and managing electronic documents and physical records in compliance with Records Management principles and City objectives.
Preparing documents for scanning or importing into the electronic document system.
Assisting with the off-site storage of physical records.
Processing internal records requests.
Assisting with the disposal of data and records in conformance with applicable policies and laws.
Coordinating the processing, compiling, preparing, redacting, and releasing of data in response to various data requests in accordance with the Minnesota Government Data Practices Act (MGDPA) and other applicable laws.
Acquiring and maintaining knowledge of the MGDPA regarding the classification and release of data.
Maintaining confidentiality of private data and processes.
Providing prompt, quality customer service to internal and external customers.
Exercising patience, respect, and professionalism in all routine and non-routine interactions.
Assisting in facilitating records management and data practices outreach to City staff.
Handling the physical aspects of the position's essential functions, including lifting up to 40 pounds and standing and sitting for periods of time.
Performing other duties and responsibilities as apparent or assigned.