Data Governance Specialist

SAIC • Flexwork, VA

6h

About The Position

SAIC is looking for a Data Governance Specialist to help monitor intake queues and the shared drive for incoming GAO products scheduled for issuance each day. This role involves maintaining the Master Reports List, coordinating with various departments on product details, creating and populating product records, attaching supporting files, applying specific SOPs for different product types, and reviewing metadata for accuracy. The specialist will also provide feedback to indexers, resolve data discrepancies, and manage ServiceNow tickets.

Requirements

• Monitoring intake queues
• Monitoring shared drive for incoming GAO products
• Maintaining Master Reports List
• Coordinating with Publishing, Congressional Relations, and General Counsel
• Creating and populating product records
• Attaching required related and supporting files
• Applying product-type-specific SOPs
• Reviewing metadata records for accuracy, completeness, and correct file associations
• Providing structured feedback to indexers
• Resolving data discrepancies
• Contacting Publishing, OPA, or product teams to resolve questions
• Monitoring and actioning ServiceNow tickets

Responsibilities

• Maintain the Master Reports List using multiple sources.
• Coordinate with Publishing, Congressional Relations, and General Counsel on product issue dates and discrepancies.
• Create and populate product records in the product system for all standard audit products, legal products, and special publications.
• Attach all required related and supporting files to each record.
• Apply product-type-specific SOPs for Testimonies, High-Risk Series, Interactive Graphics, Infographics, Videos, and Podcasts.
• Review metadata records for accuracy, completeness, and correct file associations.
• Provide structured feedback to indexers and resolve data discrepancies.
• Contact Publishing, OPA, or product teams to resolve questions arising during QA.
• Monitor and action ServiceNow tickets daily; create and close tickets as required by workflow.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed