Data Governance Analyst
About The Position
Actalent is seeking a Data Governance Analyst to join their Credit Department at their Corporate office in Tempe, AZ. This is a full-time, permanent position with a hybrid work schedule (4 days in office, 1 day remote). The Compliance Analyst, reporting to a Credit Service Manager, will act as a Data Governance Steward. Their primary responsibility will be processing and resolving data inquiries and errors related to customer setup in Connected (Salesforce) and PeopleSoft. This involves researching issues, customer data, and collaborating with Credit Analysts and field office representatives to update customer records. The role also involves becoming a subject matter expert (SME) and assisting managers with reports for daily deliverables to ensure high-level customer service.
Requirements
- 1-2 years of relevant experience or a college degree preferred
- Ability to learn and use new software applications
- Ability to communicate well with internal and external customers
- Ability to work independently with excellent organizational skills
- Ability to meet deadlines and work efficiently as a member of a team
- Must be detail oriented and capable of multi-tasking
- Proficient using Microsoft Office Suite
- Strong problem-solving skills
Responsibilities
- Utilize Dun and Bradstreet to research client demographic information
- Process Data Correction cases and maintain manual accounts created in Connected by Account Managers
- Submit investigations to Dun and Bradstreet to research potential errors
- Partner with IS, IM&R, Tek and Program Managers to assess data clean-up efforts
- Partner with SS&O team(s) and IS to ensure accounts are tied properly in Connected to the appropriate SS&O owner(s)
- Process CRG forms accurately and in a timely manner
- Work with Credit Analysts to research and investigate potential CRG errors
- Assist CSM with monthly Write-offs, PeopleSoft Audit/clean up (SIC Codes, Terms, Ratings, Credit Class etc.)
- Validate and update customer profiles in PeopleSoft
- Audit and place accounts with our outside collection firms
- Partner with FSG, Credit Analysts, the field and other departments to ensure GTW CRG’s are completed in a timely manner
- Participate on calls with IS on Data Governance issues
- Assist in training of new Data Governance Analysts and scheduling events for the department
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
