Data Expert - Data and Automation GenAI Governance

PNC•Strongsville, OH

2d•$91,000 - $202,800•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Data Expert within PNC's Data and Automation GenAI Governance organization, you will be based in [city/state location of position]. GenAI Governance Operations (Data Expert) Own and Independently execute GenAI Standards of Care (SOC) evaluations (GenAI Use Case assessments) for complex and high‑impact use cases. Have the technical aptitude to: Review architectural designs, data sources, and testing of solutions Ensuring technical integrity and testing of solutions, independently verifying work Work closely with technical teams, solution owners and leadership to ensure clarity on progress and issues. Apply policy, procedure, and playbook requirements to SOC submissions, validating completeness, evidence sufficiency, and alignment to governance standards. Support the development/enhancements of reports and dashboards for tracking progress Identify, document, and clearly articulate risk, control gaps, and remediation requirements, using sound judgment to distinguish isolated issues from systemic concerns. Provide structured, actionable SOC feedback to solution owners and governance stakeholders. Contribute to the refinement of SOC processes, tools, and documentation based on execution insights. Bridge use‑case execution and portfolio oversight by linking SOC findings to enterprise‑level trends. Escalate systemic issues when analytics and execution data indicate broader governance risk. Providing thought leadership on where governance process improvements or intake changes would most effectively reduce risk and workload. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards. Develops strategies for data implementation, data acquisition, and archive recovery. Helps advise business, applications and operations counterparts to ensure data integrity and availability. Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units. Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses. Resolves data integration and security issues for adherence to the organization's quality standards. Researches customers needs, conducts awareness and promotional sessions for potential customers. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Analytical Thinking
Competitive Advantages
Data Analytics
Data Mining
Data Science
Machine Learning (ML)
Snowflake GenAI
Application Design
Architecture
Business Intelligence
Data Architecture
Data Governance
Data Mining
Emerging Technologies
Informatics/Information Sciences
IT Standards, Procedures & Policies
Modeling: Data, Process, Events, Objects
Root Cause Analysis (RCA)

Responsibilities

Own and Independently execute GenAI Standards of Care (SOC) evaluations (GenAI Use Case assessments) for complex and high‑impact use cases.
Review architectural designs, data sources, and testing of solutions
Ensuring technical integrity and testing of solutions, independently verifying work
Work closely with technical teams, solution owners and leadership to ensure clarity on progress and issues.
Apply policy, procedure, and playbook requirements to SOC submissions, validating completeness, evidence sufficiency, and alignment to governance standards.
Support the development/enhancements of reports and dashboards for tracking progress
Identify, document, and clearly articulate risk, control gaps, and remediation requirements, using sound judgment to distinguish isolated issues from systemic concerns.
Provide structured, actionable SOC feedback to solution owners and governance stakeholders.
Contribute to the refinement of SOC processes, tools, and documentation based on execution insights.
Bridge use‑case execution and portfolio oversight by linking SOC findings to enterprise‑level trends.
Escalate systemic issues when analytics and execution data indicate broader governance risk.
Providing thought leadership on where governance process improvements or intake changes would most effectively reduce risk and workload
Manages and develops information systems for clients; conducts data information analysis for a variety of studies under the direction of organizational standards.
Develops strategies for data implementation, data acquisition, and archive recovery.
Helps advise business, applications and operations counterparts to ensure data integrity and availability.
Structures the environment and creates logical storage units especially for size and physical locations, to map database elements into logical units.
Implements and supports technologies for managing and effectively utilizing multiple information sources, formats and uses.
Resolves data integration and security issues for adherence to the organization's quality standards.
Researches customers needs, conducts awareness and promotional sessions for potential customers.