Data Entry Specialist/Customer Support/Office clerk

Jy Designs And Creations IncPlacentia, CA
$23 - $26

About The Position

We are looking for a hands-on, detail-oriented, and responsible team member to join our small and fast-paced company. This is a multi-functional position supporting data entry, order processing, accounts receivable, customer service, sales support, and general office administration. As a small company, we need someone who is willing to wear multiple hats, take initiative, and help wherever needed.

Requirements

  • Previous experience with ERP/OMS systems and data entry required.
  • Strong Microsoft Excel skills; experience with VLOOKUP required.
  • Fast and accurate typing skills.
  • Strong attention to detail and accuracy.
  • Good organizational and follow-up skills.
  • Able to handle multiple tasks and prioritize work in a fast-paced environment.
  • Good written and verbal communication skills.
  • Responsible, dependable, and willing to take initiative.
  • Comfortable working in a small-company, hands-on, multi-functional environment.
  • 2 years experience with data entry on ERP system
  • Good at Microsoft, esp. Excel, familiar with Vlookup
  • Typing speed 45 words and above

Nice To Haves

  • Customer service, order processing, AR, or wholesale experience is a plus.

Responsibilities

  • Enter customer and sales order information accurately into the company's ERP/OMS system.
  • Create shipping labels, invoices, and order paperwork.
  • Receive inventory into the system and maintain accurate records.
  • Process credit card payments and assist with Accounts Receivable follow-up.
  • Monitor past-due invoices and work with customers, sales representatives, and managers to collect payments.
  • Review open sales orders and prepare paperwork for the warehouse.
  • Monitor backorders and coordinate shipments when inventory becomes available.
  • Prepare monthly AR and Open Sales Order reports and distribute them to Sales Managers.
  • Answer wholesale customer phone calls and respond to customer service/order emails.
  • Assist Sales Managers with rep kits, samples, trade shows, and other sales-related activities.
  • Book flights and hotels for trade shows and business travel.
  • Purchase office supplies and assist with general office administration.
  • Perform other duties as assigned by the supervisor.

Benefits

  • 401(k) matching
  • Bonus based on performance
  • Employee discounts
  • Paid time off
  • Training & development
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