Data Entry & Operations Support Specialist – Entry Level (Recent Graduate)
About The Position
The manager needs someone that is looking for an entry level position. For sample in College or recent graduate that will commit to three years of service. Someone with experience with Government contracts, purchase orders, analyze data, reconciliation, MS Excel (Proficient) independent, problem solver and self starter. Some one with SAP, ERP or Oracle is a plus. In this role, the Data Entry & Operations Support Specialist provides critical operational support to the Customer Financial Services team by managing data entry activities, portal administration, invoice processing, credit card transactions, reporting, and customer support functions. This role serves as a centralized resource to ensure accurate transaction processing, timely account updates, and efficient workflow management across multiple ERP systems and customer portals.
Requirements
- Knowledge of Government and commercial collections
- Excellent communication skills (written and oral)
- Superior customer service skills
- Good Administrative skills
- Strong attention to detail and goal oriented
- Ability to prioritize and manage multiple responsibilities
- Strong Microsoft Excel skills
- Must have the ability to work independently and in a team environment, multitask, set own priorities, able to adapt to a changing environment, and lead without the authority.
Nice To Haves
- Direct experience with SAP
- Working knowledge of Microsoft Office
- Experience working in a shared service center
- Experience with Government contracts
- Experience with purchase orders
- Experience analyzing data
- Experience with reconciliation
- Experience with SAP, ERP or Oracle
Responsibilities
- Proactively review and upload billings to respective customer portals
- Point of Contact for Credit Card Processing
- Provide exceptional customer support, responding to account queries in a timely and professional manner
- Proactively escalate to internal support partners and Sr Management as appropriate
- Identify, and communicate process improvement opportunities to Manager as appropriate
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
