Data Entry Lead Pharmacy Technician

Northern Pharmacy & Medical Equip Corp•Parkville, MD

27d•Onsite

About The Position

We are seeking an experienced Pharmacy Technician with exceptional data entry skills and a passion for leading others to serve as our Data Entry Lead Pharmacy Technician. This role involves overseeing the Order Entry team, ensuring prescriptions are entered accurately, efficiently, and in compliance with all state and federal regulations. You will combine technical expertise with leadership to help your team succeed and ensure patients receive the highest level of service.

Requirements

Current Maryland Registered or Licensed Pharmacy Technician
High School Diploma or GED
Minimum one year of pharmacy experience (Long-Term Care preferred)
Strong data entry and keyboarding skills with exceptional accuracy
Excellent organizational and time management skills
Strong leadership, coaching, and problem-solving abilities
Knowledge of pharmacy terminology, SIG codes, Roman numerals, brand and generic medications, and dosage calculations
Excellent verbal and written communication skills
Ability to multitask and prioritize in a fast-paced environment
Proficient in Microsoft Office applications
Ability to work flexible schedules, including on-call assignments

Nice To Haves

Experience using QS/1 Pharmacy Software
Experience using DocuTrack
Previous Lead Technician or supervisory experience
Experience in Long-Term Care Pharmacy

Responsibilities

Lead the Order Entry Team: Manage and delegate daily Order Entry workflow and assignments.
Prioritize incoming prescription orders to ensure timely processing.
Monitor productivity, accuracy, and quality of work.
Train, coach, and mentor new and existing team members.
Follow up on delegated tasks to ensure completion.
Develop the monthly departmental task calendar using Google Calendar.
Create, update, and improve Standard Operating Procedures (SOPs), with the goal of enhancing the department's training manual within six months.
Foster a positive, collaborative work environment that promotes teamwork and accountability.
Data Entry Responsibilities: Enter new and refill prescription orders accurately and efficiently.
Complete all required data fields according to pharmacy procedures.
Perform dosage calculations and day supply calculations.
Utilize approved pharmacy abbreviations and terminology.
Review prescription information for completeness and accuracy.
Consult with pharmacists regarding prescription clarifications, non-stock medications, and order entry concerns.
Ensure medication labeling complies with all applicable state and federal regulations.
Cross-train and assist in the Filling Department when needed.
Customer Service & Communication: Answer incoming customer calls professionally and courteously.
Communicate effectively with pharmacists, providers, nursing facilities, and internal departments.
Maintain patient confidentiality and HIPAA compliance at all times.
Participate in the after-hours on-call rotation as scheduled.
Compliance & Quality: Follow all applicable federal, state, and company policies.
Maintain high standards of accuracy and quality assurance.
Identify opportunities for workflow improvements and increased efficiency.
Perform other duties as assigned based on business needs.