Data Entry Coordinator

Hughes Exterminators•New Port Richey, FL

20h•Onsite

About The Position

Hughes Exterminators, part of the family-owned and operated Arrow Exterminators since 1964, is seeking a full-time Data Entry Coordinator. This role is crucial for providing uncompromised service, support, and administration to both internal and external Service Center customers. The coordinator will be responsible for accurately reading, understanding, and digitally transcribing service agreements into the client management software system, as well as reviewing, processing, and entering all services rendered. This is an hourly position with earnings determined by experience. Arrow Exterminators is the sixth-largest pest and termite control company in the United States, operating in 12 states with multiple offices to offer personalized service. The company prides itself on a family-oriented culture, competitive compensation, and a robust benefits package, attributing its success to passionate and highly trained team members.

Requirements

Working knowledge of Microsoft Office Suite
High school diploma or equivalent
Present a professional appearance
Able to work a 40-hour (minimum) workweek
Willing to work minimal overtime as needed

Responsibilities

Read and understand service agreements
Digitally transcribe service agreements into the client management software system
Review, process, and enter all services rendered
Enter and maintain customer information in our customer relations management software (CRM)
Ensure accurate and thorough information is captured in the system
Alert technicians of new appointments
Confirm with customers an upcoming service
Administer a high volume of inbound calls
Support other office staff with any given assignments
Be an ambassador for our commitment to creating an awesome experience in every interaction