Data Entry Coordinator

Hughes Exterminators • New Port Richey, FL

1d • Onsite

About The Position

Hughes Exterminators is seeking a full-time Data Entry Coordinator to provide comprehensive service, support, and administration to both internal and external Service Center customers. This role involves interpreting service agreements and accurately transcribing them into the company's client management software. Additionally, the coordinator will be responsible for reviewing, processing, and entering all services rendered. This is an hourly position, with compensation determined by experience. Hughes Exterminators is a part of the Arrow Exterminators family of brands, a family-owned and operated business established in 1964. The company has expanded significantly, now operating in 12 states with multiple local offices to ensure personalized customer service. Ranked as the sixth-largest pest and termite control company in the U.S. by revenue, Arrow Exterminators fosters a family-oriented culture, offering competitive compensation and a robust benefits package to its highly trained team members who are dedicated to enhancing the quality of life for their customers.

Requirements

• Working knowledge of Microsoft Office Suite
• High school diploma or equivalent
• Present a professional appearance
• Able to work a 40-hour (minimum) workweek
• Willing to work minimal overtime as needed

Responsibilities

• Provide uncompromised service, support, and administration to internal and external Service Center customers
• Read and understand service agreements
• Digitally transcribe service agreements into the client management software system
• Review, process, and enter all services rendered
• Enter and maintain customer information in customer relations management software (CRM)
• Ensure accurate and thorough information is captured in the system
• Alert technicians of new appointments
• Confirm with customers an upcoming service
• Administer a high volume of inbound calls
• Support other office staff with any given assignments
• Act as an ambassador for the company's commitment to creating an awesome experience in every interaction

Benefits

• generous time off
• 11 paid holidays
• 401(k) with company match
• Roth IRA
• medical, dental, and vision insurance
• high deductible HSA
• telemedicine
• disability, cancer, and accident insurance
• health & wellness suite
• company-paid + additional, optional, life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees