Data Entry Coordinator
Suburban Automotive Services•Auburn Hills, MI
•Onsite
About The Position
As a member of the Global Logistics CVO (Company Vehicle Operations) Team, the Tolls and Violations Coordinator is responsible for processing and managing all tolls and violations, addressing customer inquiries, and assisting in resolution.
Requirements
- A high school diploma/GED.
- 1 year of previous customer service experience.
- Base PC skills with a solid understanding of Microsoft Office products such as Excel, Word, PowerPoint, etc.
- Strong written and verbal communication skills.
- Strong analytical/problem-solving ability.
- Excellent organizational skills, yet flexible to accomplish objectives that are often subject to change.
- Able to work independently with minimal supervision and direction.
- Must have superior attendance, be prompt, and reliable.
Responsibilities
- Communicate with executives via phone and email.
- Process systems and paperwork for vehicles.
- Problem solve and assist with driver inquiries.
- Adhere to Suburban Automotive Service’s DRIVEN values and align business practices to support the SAS mission and vision.
- Process Violation payments online and via phone.
- Accurate and secure handling of all financial transactions within the department.
- Primarily manage and update company data on Microsoft Excel spreadsheets.
- Efficient and accurate processing of incoming mail.
- Reviewing and researching various types of documents.
- Digitizing physical documents, organizing both physical and digital files and maintaining records.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
