Data Entry Clerk

SmartSign, LLC • Lodi, CA

2d • Onsite

About The Position

This position receives and processes incoming orders for materials or merchandise. Generally, receives orders via work orders. Responsible for organizing the documents, performing research, confirming prices and performing a quality check on the documents prior to going to production. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

Requirements

• Experience in Office Suite Software
• Experience using general office equipment (computer and copier, etc.)
• High School Diploma or Equivalent required.
• Ability to connect with people in an outgoing and friendly manner.
• Ability to build and maintain business relationships
• Must have the ability to communicate clearly in writing and speaking
• Knowledge of administration and management.
• Knowledge of the English language.
• Knowledge of Customer and Personal Service
• Must be detail oriented and an active listener.
• Must have the time management skill.
• Must have the skill to coordinate between departments.
• Must be able to see details at close range.
• Must have excellent typing skills.
• Must possess strong attention to detail and accuracy.
• Must be able to resolve conflicts and negotiate with others.
• Must be able to communicate with others verbally and in writing effectively.
• Must be able to work under pressure.
• Must be able to understand the importance of being exact or accurate.

Responsibilities

• Verify customer and order information for correctness, checking it against previously obtained information as necessary.
• Inform customers of order information, such as unit prices, shipping dates, and any anticipated delays.
• Inform customer of missing order information and work to resolve prior to entering order
• Assist with reception duties

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED