Data Entry Clerk - Billing II

Quest Diagnostics
•Onsite

About The Position

This role involves performing data entry for billing processes, researching and entering missing information, and demonstrating competency in eligibility, billing, and receivable systems. The position requires handling sensitive client and patient interactions, maintaining accurate documentation, and reporting any issues or breaches to management. The Data Entry Clerk will also be responsible for meeting performance goals related to efficiency, accuracy, quality, patient/client satisfaction, and attendance, and may be required to perform other duties and cross-functional training as needed. The work schedule is Monday to Friday, between 6:00 AM and 4:30 PM Eastern.

Requirements

  • High School Diploma; GED or equivalent work experience.
  • Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills, troubleshooting issues and learning new computer programs.
  • Maintain Compliance and HIPAA standards at all times.
  • Meet or exceed daily production standards.
  • Meet or exceed daily quality standards.
  • Consistent attendance with ability to meet work schedule including the required training period.
  • Successful completion of the new hire training and demonstrated proficiency required.

Nice To Haves

  • Ability to type and maintain a keying average of 60 WPM.
  • Ability to work overtime as needed based on departmental needs.
  • Ability to work well with a fast-paced team and environment.
  • Ability to adapt to changes.
  • Excellent communication skills, both verbal and written.
  • Ability to multi-task.

Responsibilities

  • Research, obtains and enters missing information/demographics for completion of accessions.
  • Conducts data entry for completion of accessions.
  • Demonstrates competency in eligibility, billing and receivable systems and associated applications.
  • Informs customers of billing problems/issue findings and resolutions as appropriate.
  • Handles sensitive client and patient interactions.
  • Maintains timely, accurate documentation for all appropriate transactions.
  • Reports problems, and errors to management including PHI breaches.
  • Ability to work independently and as part of a team.
  • Meets the performance goals established for the position in the areas of efficiency, accuracy, quality, patient and client satisfaction and attendance.
  • Other duties and tasks as required/cross functional training.

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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