Data Entry Associate, Temporary (Onsite)

Weedmaps • Austin, TX

1d • Onsite

About The Position

This role will focus on Weedmaps menu curation by linking retailers’ custom menu items to brand catalog products at a high velocity while maintaining accuracy is the primary objective. Data entry associates are expected to learn to distinguish cannabis products available across all regional markets. This role will operate in a high-volume queue based environment, and will adapt quickly to change, while maintaining a positive attitude.

Requirements

• 1 year of data entry experience in sales, customer support, or other high-volume operational teams in a queue environment
• High school diploma or equivalent
• Demonstrated ability to communicate and present with diverse range of stakeholders
• Quality minded; motivated to seek out errors and inquire during discrepancies
• Strong time management, organization, and attention to detail
• Ability to operate at an accelerated, iterative pace in a dynamic environment, while adhering to strict deadlines
• Ability to work continuously on WM's various online platforms
• Experience in G-Suite (Docs, Sheets) or Microsoft Office (Word, Excel)
• Experience with great attention to detail, having worked in a role that requires inputting information correctly
• Experience in performing against daily productivity goals
• Self starting mentality and willingness to take initiative in delivering team goals

Nice To Haves

• Previous cannabis industry experience/knowledge of cannabis industry, brands and products
• Previous experience as a budtender or similar role
• Familiarity with Salesforce
• Experience with Tableau or similar data visualization tools

Responsibilities

• Interpret and process cannabis related product information on Weedmaps listings
• Manage multiple data sources to inform accurate decisions
• Observe and report inconsistencies in menu data that may create a poor customer experience
• Collaborate with teammates to resolve questions and remove obstacles
• Adhere to data security best practice and maintain confidentiality of internal information
• Review, interpret and enter data electronically quickly and efficiently while maintaining a high degree of detail & accuracy
• Follow a Curator's Standard Operating Procedures and report out daily progress
• Identify and communicate suggested process improvements to increase efficiencies in workflow
• Take direction from management and pivot quickly when priorities shift

Benefits

• Physical Health (Medical, Dental & Vision) 100% employer-paid premium for employees
• Up to 80% coverage for dependents
• 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution)
• Basic Life, Voluntary Life and AD&D Insurance options
• Supplemental, voluntary benefits
• Voluntary Life and AD&D Insurance
• Pet Insurance
• Legal access to a network of attorneys
• Paid sick leave

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED