Data Entry and Training Support Specialist

Cynet Systems•Medford, MA

1d•Hybrid

About The Position

The candidate will provide administrative and data entry support for the Operations Training Department. This role involves operating common office equipment, managing training records, inputting data into electronic systems, scanning and organizing documents, and assisting with training projects. The specialist will also provide basic iPad troubleshooting support to employees and perform other related duties as assigned. A strong emphasis is placed on attention to detail, organizational skills, and adherence to company policies.

Requirements

Exceptional organization skills
Strong computer skills
Strong attention to detail
Ability to work proactively and independently

Nice To Haves

Experience with data entry
Experience with administrative support
Experience with basic iPad troubleshooting

Responsibilities

Operate common office equipment, including scanners, copiers, computers, and printers to support daily training record processing.
Type and enter data quickly, accurately, and consistently.
Coordinate sensitive, confidential topics and/or projects and prepare reports.
Input daily attendance data from paper forms into designated electronic systems.
Scan, name, organize, and file documents according to established policies and procedures, archiving documents in accordance with organizational procedures.
Track the status of assigned documents from receipt through completion.
Assist with training projects that require large volumes of data entry.
Search files, folders, and electronic systems to locate records and verify information.
Review forms and records for missing, unclear, or inconsistent information.
Flag data errors, incomplete records, or discrepancies for follow-up and intervention.
Assist employees with basic iPad troubleshooting, such as connectivity issues, app access, and navigation.
Provide guidance on routine iPad setup and basic functions for daily use.
Help identify and report recurring iPad issues for further technical review or IT intervention.
Perform related duties and projects as assigned.
Adhere to organizational rules, regulations, collective bargaining agreements, and policies, including EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.