Data Engineering Manager

Ford Motor • Dearborn, MI

22h • Hybrid

About The Position

PRO 360 requires a Data Engineering Manager to design, develop, and maintain the enterprise data architecture that unifies commercial customer data across Vehicles, Service, Software, and Ford Credit. This role will lead the development of real-time and batch data pipelines, manage GCP infrastructure, ensure code quality, and oversee integrations with downstream systems like Salesforce and Marketing Cloud. Additionally, the manager will architect data foundations to support AI monetization, including predictive analytics and Agentic AI workflows leveraging Google Vertex AI and Gemini, while enforcing data governance through "Policy as Code," machine-readable data contracts, data quality observability, and strict privacy controls (GDPR, CCPA, PRO ID management). As the definitive source of truth for Ford Pro’s commercial customers, PRO 360 is the engine behind Ford Pro’s growth and efficiency goals. This LL6 leadership role ensures that our data is scalable, AI-ready, and highly governed—directly enabling Ford Pro’s commercial success.

Requirements

• Bachelor’s / Masters’s Degree in Computer Science, Data Engineering, Information Technology, or a related technical field
• 10+ years of hands-on experience in Data Engineering, Data Architecture, or AI/ML Ops
• 3+ years in a technical leadership role
• Deep technical proficiency in Google Cloud Platform (GCP) data services, including BigQuery, Cloud Composer, Dataflow, Pub/Sub, and Dataplex.
• Proven track record of operationalizing AI/ML models and supporting GenAI/Agentic AI infrastructure (Vertex AI, LLM orchestration).
• Strong programming skills in Python and SQL
• Proficiency in Terraform/IaC for infrastructure automation.
• Experience building and scaling Customer Data Platforms (CDPs), Master Data Management (MDM) solutions, or complex B2B data ecosystems.
• Familiarity with CRM integrations (specifically Salesforce) and enterprise billing/financial data flows.
• Strong understanding of enterprise data governance, data contracts, and global privacy regulations (GDPR, CCPA).
• Excellent communication skills with the ability to translate complex technical architectures to business stakeholders and executive leadership.

Nice To Haves

• Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.

Responsibilities

• Manage and mentor pods of data and software engineers to design, build, and deploy domain-driven data products on Google Cloud Platform (BigQuery, Dataflow, Pub/Sub, Cloud Composer/Airflow).
• Drive critical infrastructure initiatives, including the migration to GCP 3.0, adoption of DataOps packages, and the decommissioning of legacy tech debt to ensure highly performant and cost-optimized cloud operations.
• Architect real-time and batch data pipelines to ingest fragmented data and serve unified profiles to downstream operational systems, specifically Salesforce (Sales/Service Cloud), Marketing Cloud, and Ford Credit billing systems.
• Enforce rigorous engineering standards, ensuring 100% of PRO 360 repositories maintain SonarQube "A" ratings for reliability, security, and maintainability, and championing CI/CD automation.
• Act as the Directly Responsible Individual (DRI) for technical deployments, collaborating with Product Managers and Product Anchors to translate business OKRs into scalable technical backlogs.
• Architect and optimize data models to support high-priority machine learning initiatives ensuring training and inference pipelines are highly available and scalable.
• Lead the data integration strategy for next-generation Agentic AI workflows (using Vertex AI, Gemini, and Agent Platforms), enabling autonomous lead generation, pipeline observability, and conversational AI dashboards.
• Collaborate closely with Data Scientists and AI Engineers to transition ML models from proof-of-concept to production, ensuring seamless integration into the PRO 360 ecosystem.
• Build pipelines to process and structure complex datasets (e.g., telematics, connected vehicle data, unstructured web leads) to feed into Large Language Models and Retrieval-Augmented Generation (RAG) frameworks.
• Implement machine-readable data contracts (Schema, SLOs, and DQ rules) for top PRO 360 data products.
• Oversee automated data quality monitoring and anomaly detection using platform observability tools.
• Architect and develop automated governance controls to map data assets to privacy classifications.
• Ensure strict adherence to GDPR and CCPA, including the automated management and suppression/deletion of consent data.
• Translate business and regulatory policies into enforceable, automated standards within the CI/CD pipeline, eliminating manual configuration errors.
• Manage the governance of sharing PRO 360 data with internal pillars (FCSD, FPI, FMCC) and external partners (e.g., D&B, S&P) through secure, role-based, and attribute-based access controls.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager