For this role, we are looking for someone who can design, build, and maintain the data models, transformations, and pipelines that turn raw contact center data into trusted metrics and datasets in a cloud-based data warehouse. This person will own metric logic and data quality, partner with operations and enterprise data teams, and hold source system owners to quality standards in support of Customer Solutions and Data Science initiatives that drive better customer experiences and more profitable outcomes.
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Job Type
Full-time
Career Level
Mid Level