Data Engineer, Decision Intelligence Technology

Amazon • Bellevue, WA

6d • $132,100 - $178,800 • Onsite

About The Position

The AWS Kumo team provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize, and operate at scale. Kumo’s products, used by AWS customers and the Support teams that help them, are vital to ensuring exceptional customer experiences on AWS. Our team owns customer facing applications like Trusted Advisor, Personal Health Dashboard, AWS Forums, and Support Center and internal tooling such as Case Management, Troubleshooting, and Customer Event Management. We are a highly innovative global organization revolutionizing the way customers engage and seek help from AWS. Support provides a strategic advantage for customers adopting AWS and drives direct revenue to the business. We are looking for an excellent Data Engineer who is passionate about data and the insights that large amounts of data sets can provide. You should possess both a data engineering background and a business acumen that enables you to think strategically. You will experience a wide range of problem solving situations requiring extensive use of data collection and analysis. The successful candidate will work in lock-step with BI Engineers, Data scientists, ML scientists, Business analysts, Product Managers and other stakeholders across organization.

Requirements

• 3+ years of data engineering experience
• Experience with data modeling, warehousing and building ETL pipelines

Nice To Haves

• Experience with AWS technologies like Redshift, S3, AWS Glue, EMR, Kinesis, FireHose, Lambda, and IAM roles and permissions
• Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)

Responsibilities

• Develop and improve the current data architecture, data quality, monitoring and data availability.
• Collaborate with Data Scientists to implement advanced analytics algorithms that exploit our rich data sets for statistical analysis, prediction, clustering and machine learning.
• Partner with BAs across teams to build and verify hypothesis to improve the AWS Support business.
• Help continually improve ongoing reporting and analysis processes, simplifying self-service support for customers.
• Keep up to date with advances in big data technologies and run pilots to design the data architecture to scale with the increased data sets of customer experience on AWS.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave
• sign-on payments
• restricted stock units (RSUs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed