The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. The primary purpose of this position is to provide business analysis, system analysis, programming, and production support for complex applications and data systems within the organizational unit. This position is responsible for designing, developing, enhancing, and supporting enterprise applications, integrations, and data pipelines across both Microsoft-based systems and modern cloud data platforms. This role performs technical duties including leading requirement-gathering sessions; developing functional and technical requirements; designing new complex programs; analyzing and modifying existing systems; building and optimizing data pipelines; performing system administration and configuration; writing detailed specifications; developing and executing test plans; and monitoring application performance to prevent avoidable production interruptions. The position works closely with stakeholders across Product, Operations, and Engineering to translate business needs into automated solutions, governing data models, and decision-grade reporting delivered through Power BI or similar BI tools. Work includes diagnosing data issues, reconciling multi-source systems, and validating data quality.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees