Technical Services, Data Engineer

LiveRamp • San Francisco, NY

4d • Hybrid

About The Position

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support the widest range of data collaboration use cases—within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving compliance and privacy requirements.
You will: Collaborate with clients and the rest of the Global Services team to understand client goals, define an approach and work within the LiveRamp product environment to deliver results. Work closely with our largest clients across the LiveRamp suite of products to deliver custom solutions supported by world class services. Advise clients on the best possible solution even if it is not what the client initially thought they wanted. Apply an analytical approach to problem-solving, troubleshooting and understanding client needs. You will be the primary services interface for some of our largest clients and partners. Timely and professional communication will be critical to the success of your role. Drive customer discovery sessions to gain a deep understanding of client requirements and leverage LiveRamp platforms to deliver results. Project Management - each implementation will be its own project and you will be expected to manage multiple clients simultaneously in varying stages of progress along a documented process. Fast learner - you must be able to quickly grasp and learn new technical subjects and be able to explain them to others. This also includes an understanding of the LiveRamp suite of products and their benefit to the client. Selfless Team Player - you will interact with business, engineering, product and clients, representing many different types of personalities and opinions. You must be able to effectively communicate and navigate between all parties. Your team will: The Global Services team fits into the LiveRamp vision and mission by ensuring our clients are getting the maximum value from our platform via white glove service and tailored solutions.

Requirements

• Bachelors and/or Masters degree in a technical discipline (Computer Science, Technology, Engineering, Math) or other quantitative fields
• 2 years of relevant experience preferably in data science or adtech/advertising technology.
• 2 years of relevant experience building robust and QA-ready pipelines
• Fluent in SQL, Python or another programming language for analytic and automation purposes.
• Strong presentation skills including confident presence over the phone, Zoom and in person.
• Quick to learn and help communicate technical concepts to clients
• Self-starter - begins work or undertakes a project on their own initiative without the need for constant supervision
• Technical Expert in Training - knows the ins and outs of Big Data processes, GCP, Automation or has a strong desire to learn them.

Nice To Haves

• Kubernetes experience
• Understanding of LiveRamp’s role in the market and the broader adtech/martech space
• Experience in client facing roles
• Knowledgeable of media planning, measurement, and optimization process and acumen (both online and offline)
• Ability to work in ambiguous environments with little direction
• Technical experience with analytical tools, methodologies, and design
• Willingness and desire to learn and adopt new skills - both technical and non-technical - in order to craft and deliver the best solutions

Responsibilities

• Collaborate with clients and the rest of the Global Services team to understand client goals, define an approach and work within the LiveRamp product environment to deliver results.
• Work closely with our largest clients across the LiveRamp suite of products to deliver custom solutions supported by world class services.
• Advise clients on the best possible solution even if it is not what the client initially thought they wanted.
• Apply an analytical approach to problem-solving, troubleshooting and understanding client needs.
• Be the primary services interface for some of our largest clients and partners.
• Drive customer discovery sessions to gain a deep understanding of client requirements and leverage LiveRamp platforms to deliver results.
• Manage multiple clients simultaneously in varying stages of progress along a documented process.
• Quickly grasp and learn new technical subjects and be able to explain them to others.
• Understand the LiveRamp suite of products and their benefit to the client.
• Effectively communicate and navigate between business, engineering, product, and clients.

Benefits

• Work with talented, collaborative, and friendly people who love what they do.
• In-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
• Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
• Comprehensive benefits package designed to help you be your best self in your personal and professional lives.
• Medical, dental, vision, life and disability insurance.
• Employee assistance program.
• Voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
• 401K matching plan—1:1 match up to 6% of salary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level