Data Control Group Supervisor

City of New York • New York, NY

7d • Onsite

About The Position

The Department of Social Services (DSS) comprises the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA focuses on fighting poverty and inequality by providing essential benefits, while DHS aims to address homelessness through innovative strategies for shelter exit and self-sufficiency. The Investigation, Revenue, and Enforcement Administration (IREA) within DSS supports the integrity of social services programs. Specifically, the Liens & Recovery (L&R) unit is responsible for filing liens against personal injury lawsuit settlements, real property of cash assistance recipients, and nursing home residents receiving Medicaid. L&R handles filing, negotiating payments, lifting liens, and referring cases for legal action such as estate recovery. This recruitment is for a Principal Administrative Associate II to serve as a Data Control Group Supervisor within L&R.

Requirements

• Applicants must be permanent in the Principal Administrative Associate Civil Service title.
• A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty.
• An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in '1' above.
• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in '1' above.
• Education and/or experience equivalent to '1', '2', or '3' above.
• All candidates must possess the one year of administrative or supervisory experience as described in '1' above.
• Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in '1' above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Responsibilities

• Review Medicaid benefit payment records in the MAESTRO and city/state databases for the purpose of preparing NYS SSL 104-b liens against personal injury lawsuit settlements
• Monitor MAESTRO for incoming assignments, perform quality control reviews and forward cases to appropriate personnel for further action
• Supervise the work performed by subordinate staff of the Data Control Group
• Manage relationships with outside vendors and Liens & Recovery
• Respond to calls from clients, external agencies, lawyers, judges and insurance companies regarding liens associated with their clients
• Provide coverage in the absence of the Medicaid Settlement Supervisor
• Troubleshoot inquiries by contacting the requestor
• Interview walk-in clients seeking lien information or lien satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level