Data Collection Associate, V-CARE

Amazon•Sunnyvale, CA

14h•$16 - $24•Onsite

About The Position

Data Collection Associates will follow clear instructions and apply the best responses to multiple choice situations. The ideal candidate will be organized, detail oriented and have excellent interpersonal skills. They should be able to perform data collected related tasks and procedures in assigned areas with guidance from Data Collection Specialists and Leads. This is not a work from home role and requires working indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles.

Requirements

Knowledge of Microsoft Office products and applications
A good sense of humor, a positive attitude and great team work skills
Reliable transportation

Nice To Haves

Experience in research or data collection
Experience using Confluence, Quip, Jira, Salesforce
End-to-end, hands-on experience with aspects of data collections (recruiting, moderation, reporting)
Experience moderating a 1:1 session with users independently in the field
Experience moderating sessions with users of different age and demographics is a big plus
Consumer electronic research experience

Responsibilities

Partner closely with Program Coordinators/Data Collection Leads/Data Collection Specialists by adhering to data collection protocol and follow SOP to complete project objectives
Work one-on-one with research participants by moderating and assisting them through the research process to ensure research objectives are met
Support day-to-day operations of collection projects including reporting, moderating, etc
Own defined tasks within projects focused on improving parts of the data collection processes
Deliver high quality work under tight deadlines
Communicate internally with team members to identify issues and propose solutions for long term sustainability of processes
Support several projects at one time and accept re-prioritization as required
Perform basic troubleshooting tasks on any technical issues during collection and escalate as needed
Work indoor/outdoor 4-5 days per week in the field, traveling to multiple sites within 50 miles
Lift up to 30lbs when needed
Comfort and proficiency with gaming controllers, joysticks, or similar real-time navigation tools, with the ability to apply those skills in an operational environment.
Work safely and cooperatively with other employees, supervisors, and staff
Adhere to standards of excellence despite stressful conditions
Communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service
Follow all federal, state, and local laws and Company policies.