Data Collection and Analytics Project Manager

JLL•Boston, MA

3d•Remote

About The Position

The Senior Project Manager leads end-to-end execution of data collection and asset validation projects, serving as the primary client liaison, managing field teams, and ensuring quality assurance. Reporting to a Technical Director or Team Lead, this role bridges field operations and leadership while maintaining accountability for project delivery, team utilization, and financial performance. This position contributes to business development, pricing strategy, and execution of project business plans while ensuring accurate field data preparation for downstream analytics and integration into strategic asset management platforms.

Requirements

Bachelor's degree (BA/BS) in engineering, construction management, building sciences, or related technical field required; OR business administration degree with Project Management Professional (PMP), Lean Six Sigma, or equivalent project management certification
Five (5) or more years of experience in Facility Management, Property Management, Asset Data Management, or related field required
Demonstrated experience leading field teams and managing project execution from initiation through completion
Proven experience performing data collection on building systems, with strong knowledge of Mechanical, Electrical, Plumbing, and Fire/Life Safety (MEPFLS) systems and other facility maintenance equipment (preferred)
Working knowledge of preventative maintenance practices (preferred)
Former Facility Maintenance/Management experience (preferred)
Experience with IoT devices, including function and deployment (preferred)
Demonstrable experience with growing client relationships or expanding scope of work within existing engagements (preferred)
Familiarity with client Computerized Maintenance Management System (CMMS), Integrated Workplace Management System (IWMS), or similar platforms (preferred)
Proficiency with mobile technology systems (iOS/Android) required
Advanced proficiency with Microsoft Office Suite (Outlook, Teams, Excel) required
Ability to learn and adapt to new data collection technologies and platforms
Self-starter with strong time management and organizational skills
Proven ability to meet scheduled deadlines without direct oversight
Capability to simultaneously manage deliverables for multiple ongoing assignments
Analytical and quantitative skills with proven experience in developing strategic solutions
Strong problem-solving abilities in complex, dynamic situations
Self-motivated and team-oriented approach
Valid Driver's License
U.S. Passport (or ability to obtain)
OSHA-10 Construction Industry Outreach Training (or ability to obtain within 90 days of hire)
Excellent written and verbal communication skills with demonstrated ability to serve as primary client contact.
Must effectively analyze scope requirements, comprehend complex technical issues, and respond to sensitive inquiries or complaints from clients, co-workers, and management.
Ability to maintain confidentiality while collaborating across teams and organizational levels.
Exceptional customer service skills and interpersonal capabilities required.
Ability to conduct field surveys requiring walking, standing, climbing stairs, and navigating construction/industrial environments
Work environments may include active construction sites, mechanical rooms, rooftops, and other facility areas
Must be able to use personal protective equipment (PPE) as required by site conditions
Ability to work in various weather conditions during outdoor site assessments
Office work interspersed with field assignments
Candidates must be authorized to work in the United States without sponsorship.

Nice To Haves

Engineer-In-Training (EIT) certification
Professional Engineer (PE) license
Project Management Professional (PMP) certification
Certified Reliability Leader (CRL) certification
Related professional certifications

Responsibilities

Leads field teams as the senior professional on-site during walk-through surveys, coordinating team activities, and ensuring comprehensive execution of the defined scope of services
Manages data collection workflows in the field and oversees accurate preparation of field data for downstream analytics
Tracks project timelines, milestones, and deliverables, proactively identifying and escalating risks to Client and JLL Program Management
Supports the Technical Director/Team Lead with day-to-day project and program management responsibilities as needed
Ensures team utilization and production targets are met for all assigned projects
Exercises supervisory responsibility for field producers and junior staff assigned to projects
Monitors team production, utilization, and adherence to project timelines
Actively mentors and trains junior staff members to develop competencies and support career growth
Reviews and approves time tracking and expense reports for assigned team members
Serves as the primary point of contact for client interactions during project kick-offs, site visits and data collection activities, status updates, and project deliverables
Adheres to client site visit protocols and maintains professional representation of JLL throughout all engagements
Contributes to the development, pricing, and execution of project and program business plans
Participates and collaborates in business development activities and identifying ancillary opportunities in related services, such as Facility Condition Assessments, Environmental Assessments, Property Condition Evaluations, and American Land Title Association (ALTA)/Zoning Compliance Reports (ZCR)
Provides data quality control checks, ensuring accuracy and completeness before data submission
Ensures photographs are taken of representative systems and conditions per project requirements
Oversees safety compliance for assigned programs, including leading safety briefings and enforcing site protocols
Tracks proposals, invoices, and receivables in coordination with Team Leads, Accounting, and Program Management
Maintains financial awareness of project profit and loss metrics