Agentforce / Data Cloud Architect
About The Position
We are seeking a highly skilled Agentforce & Data Cloud Architect to own and optimize the intelligence layer of our Salesforce-powered platform. This role will be responsible for diagnosing, troubleshooting, and improving agent performance across data, access, grounding, retrieval, instructions, actions, and platform configurations. This is a hands-on architecture role requiring deep technical expertise and the ability to build, configure, test, and deploy solutions directly. The ideal candidate combines strong Salesforce platform architecture knowledge with extensive real-world Agentforce and Data Cloud implementation experience.
Requirements
- 7+ years of Salesforce platform experience with strong architecture and implementation expertise.
- Deep, hands-on experience implementing and deploying Salesforce Agentforce solutions.
- Strong expertise in Data Cloud (Data 360) architecture and implementation
- Experience with data ingestion, mapping, harmonization, identity resolution, and retrieval
- Knowledge of RAG, agent grounding, Prompt Builder, topics, sub-agents, actions, and instructions
- Strong Salesforce security, permissions, sharing, and record-access troubleshooting skills
- Hands-on experience with Flow and Apex
- Experience with agent testing, tracing, observability, and performance measurement
- Strong Salesforce platform architecture background
Nice To Haves
- Agentforce Specialist and/or Data Cloud Consultant certification
- Experience building scalable AI-powered Salesforce solutions
Responsibilities
- Lead the architecture, development, and optimization of Agentforce and Data Cloud (Data 360) solutions.
- Troubleshoot and resolve issues related to data ingestion, retrieval, grounding, security, and agent configurations.
- Build and maintain scalable Data 360 foundations to support AI-powered use cases.
- Configure and enhance Agentforce topics, actions, sub-agents, instructions, Prompt Builder assets, and RAG capabilities.
- Design and develop solutions using Salesforce Flow and Apex.
- Manage Salesforce security, permissions, sharing, and record-access controls.
- Establish agent testing, observability, tracing, and quality measurement practices.
- Partner with business and technical teams to deliver scalable, high-quality Salesforce AI solutions.
- Provide hands-on technical leadership from architecture through implementation.
Benefits
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
