About The Position

Salute is seeking a Data Center Technician, described in the role details as a Multi-Skilled Operator. The primary responsibility is to complete tasks as directed by the Data Center Manager and report conditions that may affect building services, tenant comfort, or safety. The position supports data center services, preventive maintenance, equipment monitoring, IT systems, network services, and business-critical processes and procedures. Work requires formal conduct-of-operations skills, technical expertise, team accountability, and careful execution in a high-risk critical environment while maintaining customer satisfaction and confidence. The role works across critical building systems, including mechanical, electrical, cabling, fire detection and suppression, life safety, lighting, temperature control, building management, and digital systems. It also supports colocation and telecommunications services, customer and internal network infrastructure, IT equipment, and remote points of presence. The technician serves as a contact point for customers, vendors, and carriers and coordinates access and work within the facility.

Requirements

  • High school diploma or general education degree (GED).
  • Superior observation and problem-solving skills.
  • Valid driver's license.
  • Ability to lift and carry equipment weighing up to 40 pounds.
  • Ability to climb ladders and multiple flights of stairs to access elevated equipment.
  • Ability to stand for long periods in various work environments.
  • Ability to bend, stoop, kneel, and reach for equipment-related tasks.
  • Basic physical fitness to respond quickly to emergencies and navigate areas quickly.
  • Ability to move quickly and efficiently through various work environments to troubleshoot issues or respond to emergencies.
  • Good hand-eye coordination and dexterity for working with small components and connectors.
  • Clear vision, with or without correction, to perform detailed and precise tasks while wearing safety glasses.
  • Ability to differentiate between color-coded warning signs, labels, and cables.
  • Ability to work in facilities with a wide variety of temperatures.
  • Ability to work outdoors in varied weather conditions, including extreme temperatures, rain, or snow.
  • Ability to work in elevated-noise environments while wearing hearing protection.
  • Ability to travel for work as required.

Responsibilities

  • Execute assigned operations, maintenance, and modification tasks for critical-environment building systems.
  • Complete planned and ad-hoc preventive maintenance assignments involving engineering, mechanical, and maintenance trades.
  • Perform periodic inspections of building systems, including HVAC and electrical distribution systems, and keep mechanical equipment rooms clean and safe.
  • Respond rapidly to indoor emergencies and air-quality complaints, investigate conditions, and manage the response.
  • Create, close, and track work requests; initiate or respond to work orders; and follow up to verify completion.
  • Monitor service contractors’ performance, note deficiencies, and recommend changes as necessary.
  • Deliver data center services, including colocation, telecommunications, and deployment of additional services for customers and internal business systems.
  • Act as a focal point for data center customers, vendors, and carriers regarding colocation, connectivity, and network products and services.
  • Support internal networks, IT infrastructure, computers, electronics, and telephone systems.
  • Install IT and network hardware in IT and telecommunications rooms or cabinets; make or run patch cables; and verify or test cable paths.
  • Coordinate and oversee third-party contractors, vendors, and carriers working in the facility on structured cabling, circuit delivery, and equipment installations.
  • Support offsite points of presence and assist with operations, administration, and maintenance of infrastructure and network equipment related to network services.
  • Perform other related duties and responsibilities assigned by management.

Benefits

  • Eight company-paid holidays, two floating holidays, and paid time off.
  • Medical, dental, and vision benefits available for enrollment starting on Day 1; coverage begins the first of the month following 30 days of employment.
  • Employee Assistance Program available to all employees.
  • Employer-supported 401(k) with immediate 100% vesting, a 3% employer match, and a 50% match on the next 2%.
  • Health savings account (HSA), mental health resources, and gym discounts.
  • Discounted group programs including legal services, home and auto insurance, pet insurance, and identity theft protection.
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