Data Center Technician

TEKsystems • Des Moines, IA

1d • Onsite

About The Position

The Data Center Technician will be responsible for preparing, staging, setting up, and performing startups and shutdowns of equipment such as racks, hard drives, and switches according to specific instructions, checklists, guides, standard protocols, and emails. This role involves performing post-execution quality checks to ensure proper grounding, staging, labeling, and cabling are in place according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). The technician will also perform diagnostics and troubleshooting following standard procedures, identify the causes of issues, and replace faulty components. Additionally, they will decommission hardware for simple changes and refreshes, such as memory upgrades and OS rebuilds, with minimal guidance. The role requires following procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads.

Requirements

• High school diploma, GED, or equivalent
• Basic knowledge of computer hardware, servers, and components.
• 1+ year(s) experience supporting IT equipment or related technology.
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
• Flexibility to work non-standard business hours that may include weekends and/or holidays.

Nice To Haves

• Previous datacenter experience a plus
• Good team player
• Positive attitude
• Willing to go above and beyond

Responsibilities

• Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components.
• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
• Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED