Data Center Technician

MDC Data CenterMcAllen, TX
Onsite

About The Position

At MDC Data Centers, we’re looking for a hands-on, detail-driven technician ready to support the core of our infrastructure. If you thrive in a high-performance environment and enjoy solving complex technical challenges—this role is for you! As a Data Center Technician, your mission is to support the physical and operational backbone of our data centers. From installing and maintaining network and server equipment to conducting site patrols and supporting fiber infrastructure, you’ll play a key role in ensuring our services run reliably and efficiently.

Requirements

  • Bilingual (English & Spanish) – Required.
  • Familiarity with copper, coaxial, Cat5/6, and fiber cabling.
  • Comfortable using Google Workspace, Asana, Slack, and similar platforms.
  • Self-motivated, organized, and able to work both independently and within a team.
  • Willingness to work in a 24/7 environment, including on-call duties and weekends.

Nice To Haves

  • Prior work in a Data Center, NOC, or SOC environment is highly preferred.
  • Understanding of the OSI Model, network fundamentals, OTDR, and fiber tools.

Responsibilities

  • Install, troubleshoot, and maintain data center hardware, cabling, and networking equipment.
  • Monitor infrastructure, escalate outages, and respond to incidents efficiently.
  • Perform routine inspections, preventive maintenance, and physical security walkthroughs.
  • Escort customers and third-party vendors; manage sign-in and site access.
  • Conduct route patrols, including off-site checks (personal vehicle may be required).
  • Support multiple MDC locations as needed and travel when required.
  • Document procedures, update system records, and contribute to internal knowledge bases.
  • Participate in on-call rotations and maintenance windows, including occasional nights/weekends.
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