Data Center Technician |Auburn Hills, MI (Onsite)
About The Position
US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services. We're hiring a Data Center Technician to join our team at our Eden Prairie, MN data center. This is an onsite role with shift options of 7:00 a.m.–7:00 p.m., 7:00 p.m.–7:00 a.m., or an 8-hour flex shift supporting night coverage on variable days. The role also requires on-call and after-hours support as needed. We are hiring for multiple openings.
Requirements
- Experience or willingness to learn electrical, plumbing, HVAC, fire systems, and security equipment, including relevant building codes.
- Basic IT networking knowledge and proficiency in Microsoft Office tools (Word, Excel, Outlook, Visio, Project).
- Ability to manage multiple projects, contractors, and vendors to maintain high standards in data center operations.
- Problem Solving, Strategic Thinking
- Results Orientation, Initiative
- Accountability, Leadership, Business Acumen
- Associate's degree or 2+ Years Professional Experience telecommunications or telecommunications office infrastructure to include electrical, HVAC, fire suppression and security
- Must be able to achieve CJIS certification within introductory period of employment.
- Valid driver’s license and insurance.
- Eligible to work in the United States.
Responsibilities
- Conduct daily rounds and monitor systems to ensure reliability of electrical, mechanical, and fire safety systems.
- Perform preventive maintenance, troubleshoot equipment issues, and respond to facility and rack-level events within SLAs.
- Install and decommission racks, provide remote hands support, and customer support.
- Install, test, and maintain copper and fiber cabling; execute rack and stack procedures aligned with airflow and cable management standards.
- Manage work orders via Salesforce, coordinate with vendors and contractors, and support customer service requests.
- Oversee physical access control systems and badge issuance for employees, contractors, and visitors to ensure secure entry to buildings and restricted areas in compliance with company policies.
- Follow escalation protocols and incident response plans to ensure system uptime and personnel safety.
Benefits
- Generous paid time off policy, including vacation, and 10 paid holidays
- Competitive and comprehensive medical, dental, and vision benefits plans with Flexible Spending benefits including medical/dental expenses and dependent care
- 401(k) retirement plan with a generous contribution
- Group Term Life Insurance covered 100% by employer
- Wellness incentive to promote overall employee well-being
- Paid volunteer time
- Business casual dress code
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
