Data Center Technician - Ashburn, VA - Second Shift

Regions Bank•McLean, IL

1d•$67,860 - $85,235•Onsite

About The Position

At Regions, the Data Center Technician is responsible for ensuring that the data center infrastructure is maintained, including successful deployment of any new data center infrastructure, on-going administration, monitoring, and support of data center infrastructure, equipment, and support systems.

Requirements

High School Diploma or GED
Six (6) years of physical data center experience supporting data center equipment and infrastructure
A valid driver’s license
Ability to perform tasks involving physical demands such as climbing ladders, bending, kneeling, reaching, and heavy lifting (up to 50 pounds)
Ability to work in a climate-controlled and noisy environment for long periods of time
Willing and able to travel

Nice To Haves

Applicable certifications (e.g. A+, CompTIA ServerPlus, CompTIA Network, CompTIA Network+, Cisco Certified Network Professional (CCNP))
Experience with Data Center Infrastructure Management (DCIM) system administration
Familiarity with data center infrastructure, information technology equipment, and electrical and mechanical systems
Some college experience and/or technical training

Responsibilities

Takes responsibility for lifecycle management of hardware and related equipment, from installation to decommission/disposal
Assists in the development of detailed plans as well as installs, moves, and/or decommissions hardware and cables in data center
Administers processes related to the Data Center Infrastructure Management (DCIM) system
Records, updates, and documents tickets in ticketing system(s)
Maintains hardware as related to ticket queues (e.g. incident, request, change)
Assists with hardware troubleshooting (e.g. part replacements, configuration updates, upgrades, etc.)
Maintains data center hardware inventory
Provides and monitors physical access to data centers for required associates and third parties (e.g. vendors)
Provides shipping and receiving support
Assists vendors at data center sites, including handling escalations, escorts, and/or troubleshooting assistance
Assists in maintaining data center best practices and procedures
Provides site services audit compliance support
Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
May act as a coach and mentor to junior technicians