Data Center Technician
About The Position
The Data Center Technician I is an entry-level technical role responsible for supporting the physical infrastructure of the data center. This position focuses on hardware installation, cabling, basic troubleshooting, and providing smart-hands support for customers and internal teams. Technicians work closely with the NOC and engineering teams to ensure reliable operation of mission-critical infrastructure while maintaining accurate documentation and adhering to data center best practices. This position serves as the entry point into the data center operations team and provides a pathway for advancement into NOC Technician and Engineering roles.
Requirements
- Basic knowledge of computer hardware or server components
- Familiarity with structured cabling (fiber and copper)
- Ability to follow diagrams, rack elevations, and written procedures
- Strong attention to detail and organizational skills
- Ability to lift up to 50 lbs. and work in rack environments
- Ability to work scheduled shifts including nights, weekends, or holidays if required.
- Travel to other locations may be required
Nice To Haves
- Experience working in a data center or IT hardware environment
- Familiarity with Linux or Windows systems
- Basic networking knowledge (IP addressing, switches, cables)
- Experience using remote management tools such as IPMI, iDRAC, or KVM
- Experience working with ticketing systems
Responsibilities
- Install server rails and mount servers in racks
- Rack switches, PDUs, and other infrastructure equipment
- Install and dress fiber and copper cabling
- Perform equipment labeling and asset tagging
- Follow rack elevation diagrams and deployment documentation
- Perform cable management and rack organization
- Performs Moves, Adds, and Changes (MACs)
- Install networking gear and supporting infrastructure
- Perform initial hardware provisioning and firmware updates
- Conduct basic power-on checks and hardware verification
- Maintain accurate inventory and asset records
- Perform break/fix troubleshooting on server and networking hardware
- Provide smart-hands support for customers and internal teams
- Assist with hardware diagnostics and basic troubleshooting
- Escalate complex issues to NOC Technicians or Engineers
- Document work completed through ticketing systems
- Assist customers and vendors working within the data center
- Maintain professional communication with internal teams and customers
- Ensure compliance with data center operational and safety procedures
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
