Data Center Technicians INTERN

Microsoft•Dulles, VA
•Onsite

About The Position

Microsoft’s Cloud Operations & Innovation (CO+I) operates the infrastructure that powers Microsoft’s cloud services. The Data Center Technician Intern supports delivery of the physical infrastructure and foundational technologies for online services including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. The role involves installing, replacing, and troubleshooting datacenter equipment and cables, handling data-bearing devices, and working through a ticket-based environment. The intern may also assist with equipment movement and, when needed, shipping, receiving, and inventory management. The position is part of an organization that offers training and professional growth opportunities. The internship base pay is USD $23.03–$30.24 per hour, with a different range of USD $26.63–$30.91 per hour for certain locations in the San Francisco Bay Area and New York City metropolitan area. Certain roles may be eligible for benefits and other compensation.

Requirements

  • High school diploma or equivalent.
  • Basic knowledge of computer hardware and components.
  • Past or current Microsoft Data Center Academy student.
  • Currently pursuing or have completed a certificate or degree in Information Technology, Information and Communication Technology, or a closely related field.
  • Meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud background check upon hire or transfer and every two years thereafter.

Nice To Haves

  • Applicable certifications such as CompTIA A+, Server+, Network+, or Basic Structure Cabling (BSC).
  • Ability to support frequent standing, walking, lifting, and working at heights, with or without equipment assistance.
  • Ability to communicate effectively with multiple stakeholders.
  • Proficient written and oral English communication to support regional and global teams.
  • Desire to learn, grow, and develop new technical skills.
  • Flexibility to work non-standard business hours that may include weekends and/or holidays.

Responsibilities

  • Support deployment of on-site datacenter physical infrastructure.
  • Install, replace, and troubleshoot cables and hardware.
  • Handle data-bearing devices, such as hard drives and solid-state drives.
  • Work within a ticket-based environment.
  • Move equipment using pallet jacks or other assisted lifting equipment.
  • As required, assist the Datacenter Inventory and Asset Management Team with shipping, receiving, and inventory management during high work volumes.
  • Embody Microsoft’s culture and values.

Benefits

  • The organization offers training and growth opportunities, including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
  • Certain roles may be eligible for benefits and other compensation.
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