Data Center Technicians INTERN

MicrosoftCheyenne, WY

About The Position

In alignment with Microsoft values, this role cultivates an inclusive work environment. Microsoft’s Cloud Operations & Innovation (CO+I) powers cloud services and this Data Center Technician INTERN performs a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. CO+I focuses on personal and professional development, offering trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications. The infrastructure comprises a large global portfolio of more than 100 datacenters and 1 million servers, managed by subject matter experts supporting services for over 1 billion customers and 20 million businesses in over 90 countries. Environmental sustainability and optimization are at the forefront of datacenter design and operations. This role offers the opportunity to empower billions worldwide and be at the forefront of action.

Requirements

  • High School Diploma, or equivalent.
  • Basic knowledge of computer hardware and components.
  • Past or current Microsoft Data Center Academy Student.
  • Currently pursuing or have completed a certificate or degree in Information Technology, Information and Communication Technology, or a closely related field.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Ability to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Nice To Haves

  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).
  • Ability to support frequent standing, walking, lifting, and working at heights with or without equipment assistance.
  • Able to communicate effectively with multiple stakeholders.
  • Proficient in written and oral English communication to support regional and global teams.
  • Desire to learn, grow, and develop new technical skills.
  • Flexibility to work non-standard business hours that may include weekends and/or holidays.

Responsibilities

  • Support deployment of on-site datacenter physical infrastructure.
  • Install, replace, and troubleshoot cables and hardware.
  • Handle data bearing devices (ex. Hard drives, solid state drives, etc.).
  • Work within a ticket-based environment.
  • Move equipment using pallet jacks or other assisted lifting equipment.
  • As required, assist the Datacenter Inventory and Asset Management Team (DIAT) with shipping/receiving and inventory management to address high work volumes.
  • Embody our culture and values.
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