Data Center Technician I
About The Position
As a Data Center Technician, you are a primary resolver for your support team, skilled at troubleshooting and resolving most complex hardware infrastructure issues. You create and maintain documentation on technologies you support and are able to effectively passdown knowledge of these technologies to junior staff. You have basic to intermediate system administration skills and, where applicable, are able to take on remote system administration tasks working in a virtual team. You have the ability to automate tasks with scripts when necessary. You work autonomously to resolve most support issues. You are able to execute small projects on your own, and work with your manager in planning and executing larger local projects. You act as the initial escalation point for junior technicians. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
Requirements
- Experience in low-voltage cabling, telecom, data centers, construction, warehouse, manufacturing, or logistics.
- Ability to safely lift and move up to 35 lbs repeatedly.
- Ability to stand, walk, bend, kneel, and climb ladders for extended periods.
- Ability to read and follow work instructions, diagrams, and standard operating procedures (SOPs).
- Comfortable working in varying temperatures and wearing required PPE.
- Strong communication and teamwork skills.
- Basic computer skills for documentation, ticketing, and inventory systems.
- Ability to adapt to changing priorities and meet operational deadlines.
- Ability to push, pull, and maneuver server racks, carts, and equipment safely as part of a team.
Nice To Haves
- cabling installation
Responsibilities
- Troubleshoot and resolve complex hardware infrastructure issues.
- Create and maintain documentation on supported technologies.
- Pass down knowledge of technologies to junior staff.
- Perform basic to intermediate system administration tasks.
- Take on remote system administration tasks working in a virtual team.
- Automate tasks with scripts when necessary.
- Work autonomously to resolve support issues.
- Execute small projects independently.
- Plan and execute larger local projects with manager.
- Act as the initial escalation point for junior technicians.
- Understand all aspects of the equipment supported.
- Innovate and make decisions independently.
- Take direction and pay attention to details.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
