Data Center Technician I - Entry Level

Ericsson•Lincoln, NE

3d•Onsite

About The Position

Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position. Job Location: Council Bluffs, Iowa Ericsson is seeking an Associate Data Center Technician to support the installation, operation, and maintenance of equipment within hyperscale and enterprise data center environments. This entry-level role is well-suited for individuals beginning their careers in data center operations, telecommunications, or technical infrastructure. As part of a collaborative delivery team, you will carry out hands-on tasks related to equipment staging, rack preparation, cabling, labeling, inventory management, and documentation — all while building knowledge of industry best practices alongside experienced colleagues. This position offers a strong foundation for developing technical skills and growing within data center operations.

Requirements

High school diploma, technical certification, vocational training, or equivalent experience preferred.
Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
Familiarity with copper and fiber cabling concepts is considered an asset.
Ability to safely use basic hand tools and follow detailed work instructions.
Strong attention to detail and ability to accurately complete documentation and data entry tasks.
Effective collaboration and communication skills, with a willingness to learn from experienced colleagues.
Ability to identify issues and seek guidance promptly when questions or concerns arise.
Demonstrated commitment to safety, quality, and continuous learning.

Nice To Haves

Prior exposure to data centers, telecommunications, field services, or technical training programs is beneficial but not required

Responsibilities

Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
Perform basic inventory checks against packing lists and update inventory tracking systems.
Assist with rack positioning, leveling, and physical preparation under the guidance of senior team members.
Install rack accessories such as cable managers, blanking panels, and pre-configured power distribution units (PDUs).
Support rack-and-stack activities by lifting, aligning, and securing equipment per documented procedures.
Perform basic copper and fiber patching using predefined port maps and installation instructions.
Route and dress cabling in accordance with quality and data center standards.
Apply labels to racks, ports, and cabling according to established naming conventions and color-coding standards.
Capture equipment serial numbers, rack locations, photographs, and installation records using standard templates.
Execute low-risk moves, adds, changes, and disconnects (MACD activities) under the direction of senior team members.
Perform routine visual inspections of equipment, cabling, alarms, and work areas, escalating issues promptly.
Follow established methods of procedure (MOPs), safety requirements, and quality standards at all times.

Benefits

Choice of three medical plan options
Dental plan option
401(k) Plan with automatic 3% company contribution
Company match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay
Company credits for basic life insurance and basic accidental death and dismemberment coverage
Company credits for short-term and long-term disability coverage
Stock Purchase Plan
15 days of accrued vacation
Up to 3 personal days per year
11 annual holidays
8 hours of volunteer time
80 hours of sick time annually
Up to 16 weeks of paid maternity leave
6 weeks of parental or adoption leave at 100% of pay
Financial wellness programs
Educational assistance
Matching gifts
Recognition programs