Data Center Technician I - Entry Level

Ericsson • Worthington, OH

12d • Onsite

About The Position

Ericsson Inc. is seeking an entry-level Associate Data Center Technician to support installation, operation, and maintenance of equipment in hyperscale and enterprise data center environments. Working as part of a collaborative delivery team, the technician performs hands-on equipment staging, rack preparation, cabling, labeling, inventory management, and documentation while learning industry best practices from experienced colleagues. The role provides a foundation for developing technical skills and growing in data center operations.

The position is based in New Albany, Ohio, and involves willingness and ability to travel approximately 50%–100% of the time. Ericsson does not sponsor U.S. work authorization for this position and does not hire F-1 candidates working on CPT or EAD for this position.

The role requires physical activity, including lifting, standing, working at heights, and moving equipment. Employees must be able to work on ladders or elevated work platforms, follow applicable safety requirements and certifications, and lift and move equipment weighing up to 50 pounds.

Requirements

• High school diploma, technical certification, vocational training, or equivalent experience preferred.
• Basic understanding of computer hardware, telecommunications equipment, networking, or data center infrastructure.
• Ability to safely use basic hand tools and follow detailed work instructions.
• Strong attention to detail and ability to accurately complete documentation and data-entry tasks.
• Effective collaboration and communication skills, and willingness to learn from experienced colleagues.
• Ability to identify issues and promptly seek guidance when questions or concerns arise.
• Commitment to safety, quality, and continuous learning.
• Comfort working in a physically active environment involving lifting, standing, working at heights, and moving equipment.
• Ability to work on ladders or elevated work platforms and comply with applicable safety requirements and certifications.
• Ability to lift and move equipment weighing up to 50 pounds.
• Willingness and ability to travel approximately 50%–100% of the time.

Nice To Haves

• Familiarity with copper and fiber cabling concepts.
• Prior exposure to data centers, telecommunications, field services, or technical training programs.

Responsibilities

• Receive, unpack, and stage equipment, consumables, and cabling in designated areas.
• Perform basic inventory checks against packing lists and update inventory tracking systems.
• Assist with rack positioning, leveling, and physical preparation under the guidance of senior team members.
• Install rack accessories such as cable managers, blanking panels, and pre-configured power distribution units (PDUs).
• Support rack-and-stack activities by lifting, aligning, and securing equipment according to documented procedures.
• Perform basic copper and fiber patching using predefined port maps and installation instructions.
• Route and dress cabling according to quality and data center standards.
• Label racks, ports, and cabling according to established naming conventions and color-coding standards.
• Record equipment serial numbers, rack locations, photographs, and installation information using standard templates.
• Perform low-risk moves, adds, changes, and disconnects (MACD activities) under the direction of senior team members.
• Conduct routine visual inspections of equipment, cabling, alarms, and work areas, and promptly escalate issues.
• Follow established methods of procedure (MOPs), safety requirements, and quality standards.

Benefits

• Competitive compensation package; salary depends on factors including location and job-related qualifications, skills, education, training, and experience.
• Opportunity for an annual short-term variable compensation bonus, subject to eligibility and performance rules.
• Choice of three medical plan options and a dental plan option, with company credits equal to Ericsson’s contribution toward premiums for employees and eligible covered dependents.
• Ericsson US 401(k) Plan with an automatic 3% company contribution and matching contributions of up to 4% when the employee contributes at least 5% of eligible pay.
• Basic life insurance, accidental death and dismemberment coverage, and short- and long-term disability coverage, with company credits equal to their cost.
• Option to participate in Ericsson’s Stock Purchase Plan.
• At least 15 days of accrued vacation, up to 3 personal days annually, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually; paid time off is prorated based on start date.
• Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Financial wellness programs, educational assistance, matching gifts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED