Data Center Specialist

Cinter Technology Services•Clifton, NJ

3d•Onsite

About The Position

The Data Center Specialist will be responsible for performing and supervising cable installation and patching, monitoring power management, and coordinating with data center service providers for facility infrastructure work. This role involves assisting with telecom carrier installations, creating and updating documentation, racking and stacking devices, managing vendor relationships for procurement, capacity planning, and handling request/incident tickets. The specialist will also manage RMA/mail/shipping and create monthly service reports for two data centers.

Requirements

Minimum of 5 years of experience with data center work
Minimum of 2 years of client-facing job
Excellent communication skills in English
Excellent coordination skills with multiple parties and stakeholders in order to complete a task in a timely manner
Availability to work on weekends and off-hours
Availability to work at client’s data centers in Clifton, NJ

Nice To Haves

User support/helpdesk experience a plus

Responsibilities

Perform and/or supervise cable installation and patching at data centers
Monitor power management and installation performed by the data center service provider at data centers
Work on the data center facility preparation with project managers as requested
Coordinate with the data center service providers for facility infrastructure work including installation of additional cabinet, cabling, and power for projects and daily operation
Assist and manage telecom carriers' onsite installation and/or troubleshooting at data centers
Create and update documentation such as; operation runbook, floor layout, cabinet layout, cable patching information, system update instruction, etc. for the two data centers
Racking and stacking the devices in data centers
Obtaining price estimates, ordering, and billing with data center service providers and other vendors
Capacity planning for data center engineering
Work on request/incident tickets
Work on RMA/mails/shipping to/from the data centers
Update related systems
Create a monthly service report