Data Center Site Operations Manager
About The Position
We’re hiring a Data Center Site Operations Manager to lead operations at our Allen & Fort Worth facilities. You’ll oversee the tenant fit-out of our space, stand up our operational environment, and build a high-performance team responsible for day-to-day data center operations. This is a hands-on leadership role, where you’ll both guide a team and roll up your sleeves to ensure a smooth deployment and sustained operational excellence. You will play a key role in bringing online a 10MW build, housing 4,000 GPUs at launch and expanding to 10,000 GPUs as the site grows. This is an on-site role in Allen, Texas & Fort Worth, Texas. Travel to our other data center sites across the US will be required.
Requirements
- 4+ years of experience in data center operations
- 2+ years of direct people management experience
- Strong understanding of data center infrastructure (racking, cabling, cooling basics, power distribution, network hardware installations)
- Ability to lead technicians through break/fix, installation, troubleshooting, and maintenance workflows
- Troubleshooting skills and ability to respond quickly to operational issues
- Strong vendor management experience (scheduling, accountability, performance tracking)
- Detail-oriented, organized, and thrives working in fast-moving environments
- Ability to manage a team responsible for supporting a 24/7 data center environment
- Ability to meet physical requirements, including lifting up to 50 lbs
Nice To Haves
- Experience with data center tenant fit-outs
- Experience in high-density or hyperscale environments
- Relevant certifications such as CompTIA, Cisco, Juniper, or similar
Responsibilities
- Launch and Operate the Chicago Facility: Oversee the setup of data center systems specific to our deployment within an existing colocation facility.
- Coordinate equipment installation, including rack and roll delivery, cabling, network installation, and power-up procedures.
- Manage vendor relationships, scheduling, and performance to ensure successful deployment.
- Track and manage all inventory and incoming hardware.
- Onsite Operational Leadership: Lead a team of data center technicians handling maintenance, break fix, diagnostics, and routine inspections.
- Develop and implement procedures for uptime, preventive maintenance, and incident response.
- Act as the primary on-site point of contact for operational issues and escalation.
- Cross-Functional and Team Collaboration: Partner with NetOps, Engineering, and Supply Chain teams to support deployments and ongoing operations.
- Participate in hiring, training, and mentoring on-site technicians.
- Travel to other Voltage Park data centers to learn processes and align operational standards.
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
- Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
- Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
- Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
- Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.
- Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
- Professional Development: Annual learning and development allowance to support your professional growth.
- Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
- Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
- Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
- In-Office Meals: Complimentary meals at our office hubs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
