Data Center Senior Engineer

Salesforce•Nevada - Remote, NV

2d•Onsite

About The Position

As a Data Center Senior Engineer in the Data Center Engineering & Operations group, the ideal candidate will have the knowledge and experience to work in a fast paced Data Center environment. They will be responsible for the day-to-day operations and projects to ensure the continued success of Salesforce.com. Salesforce is looking for an addition to our expanding Data Center Operations team. To join this team, you'll need to have a passion for technology, and love working with the next generation of trust enterprise computing in the world. We're a fast-paced, agile, and innovative team. We're highly collaborative and work across all areas of our the Data center technology stack. We focus on availability of our critical services for the business, qualify complex compute changes, and trail-blaze new engineering solutions for the cloud.

Requirements

5+ years experience with Data Centers managing hardware assets
Project management approach with the ability to handle tasks in short timeframes
Excellent communication skills, both verbal and written in English
Extensive experience with rack and stack of server and network equipment installations
Solid day-to-day experience working in large, fast-paced heterogeneous environments, critical production data centers and co-location environments
Solid experience working with teams of onsite infrastructure build out engineers and vendors
Experience with a large variety of different vendor hardware such as servers, storage, and network equipment.
Familiar with the processes of pulling, terminating and testing copper and fiber network cabling.
Experience with performing inventories of all cable, power cords and other infrastructure items.
Experience in contributing to detailed project plans for programs involving multi-functional teams and complex requirements
Ability to multitask and manage numerous projects
Demonstrated ability to coordinate issue resolution across departmental teams and global teams within multiple time zones
Coordinating vendors, scheduling RMA's and on-site repairs as needed
Experience with Asset Management systems
Solid understanding of disaster recovery and business continuance methodology
Strong sense of methodology, process, and metrics including familiarity with Agile and Scrum methodologies
A related technical degree required

Nice To Haves

Consistent record of success and delivering results
Strong interpersonal and relationship building skills conducive to team development
Physical work ability to lift at least 20-50 lbs. on a regular basis (server lifts are in use)
Ability to travel nationally or internationally for training and in support of our growing remote locations
Demonstrated knowledge of AI technologies, including relevant tooling, platforms, and delivery methodologies

Responsibilities

Conduct all day-to-day operations for the Data Center
Installation of racks/enclosures and preparation of equipment to be installed.
Update cable management system as changes are made to data center cable plant
Update asset management system as equipment is added and removed from the data center
Define tasks for each project and work with all Tech and Prod teams to meet project timelines as well as provide status to team members and management on the completion of all tasks
Provide all information to assist with Data Center capacity planning for space and power.
Handle all vendor resources to complete tasks as defined in SOWs
Maintain relationship with providers to ensure day-to-day operational success
Research new Data Center infrastructure equipment advancements and recommend changes as needed
Conduct all audits as required by company policies
Coordinate with the onsite delivery and shipping of all equipment.
Will be part of an on-call weekly rotation shared across the Las Vegas Engineering team