About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We are the people who keep the cloud running, supporting all AWS data centers and the equipment that ensures customers have continual access to innovation. We work on challenging problems within the supply chain and are looking for talented people to join our diverse team of engineers, specialists, and security experts. You will collaborate with people across AWS to deliver the highest standards for safety and security while providing infinite capacity at the lowest possible cost. We offer an inclusive culture that welcomes bold ideas and empowers employees to own them to completion. Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something that we guarantee. AWS is growing rapidly, and we are looking for a Data Center Security Manager (DSM) to join our expanding Infrastructure Operations team, who will help manage and improve site security operations in our data centers.

Requirements

  • 2+ years of overseeing security operations and working with security vendors/contractors experience
  • Experience managing contract security and physical security operation programs such as access control/intrusion detection and CCTV surveillance systems
  • Experience in security- or risk-related fields
  • 6+ months' experience in security roles, preferably in a data center or similar environment
  • Resilient leadership skills
  • Flexibility to work in dynamic environment
  • Exceptional knowledge of security practices
  • Strong written and verbal communication

Nice To Haves

  • 2+ years of law enforcement, or 8+ years of security-related professional experience
  • 1+ years of team leadership experience
  • Bachelor's degree or equivalent, or 2+ years of law enforcement or security-related experience

Responsibilities

  • Managing physical security operations
  • Developing post orders
  • Defining security procedures
  • Handling site incidents
  • Working with security equipment
  • Participating in construction projects
  • Driving day-to-day process improvement activities
  • Managing vendors
  • Ensuring consistent deployment of all required security policies and procedures
  • Participating in re-occurring site audits and reviews
  • Testing new security technologies
  • Conducting comprehensive review of any security incidents or operational issues
  • Conducting thorough security system checks, including testing access control systems, verifying camera operations, and reviewing alarm panel statuses
  • Participating in operations meetings with the DC Operations team to align on maintenance activities, review vendor access requests, and address any emerging security concerns
  • Conducting detailed facility walkthroughs, inspecting perimeter security, checking equipment condition, and documenting any vulnerabilities in the security tracking system
  • Managing security-related tickets, including processing badge access requests, coordinating vendor escorts, and handling security system maintenance requests
  • Overseeing the security guard force operations
  • Verifying SLA compliance
  • Conducting random post inspections to ensure quality service delivery
  • Participating in security team meetings to review metrics, discuss process improvements, and coordinate upcoming projects
  • Completing administrative responsibilities such as updating security procedures, completing required reports, reviewing camera footage, and documenting incidents
  • Remaining responsive to any security incidents or alarms, maintaining constant vigilance over the facility's security posture
  • Maintaining effective communication with various stakeholders, including vendors, contractors, and internal teams
  • Making sound decisions in dynamic situations

Benefits

  • Sign-on payments
  • Restricted stock units (RSUs)
  • Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • Paid time off
  • Parental leave
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