Data Center Security Operations Manager

Microsoft•Chicago, IL
•$97,600 - $206,400•Onsite

About The Position

The Datacenter Security Operations Manager is part of Microsoft Cloud Operations & Innovation (CO+I) Physical Security, a global team responsible for protecting the personnel, infrastructure, data, and confidential information that support Microsoft Cloud. The manager is accountable for physical security operations at datacenters and related facilities in an assigned region, working with vendor security staff and internal stakeholders to meet security requirements, identify site-specific risks and disruptions, and develop mitigation and response strategies. The role communicates risk analyses and root-cause findings to internal and external stakeholders and leaders. The position works from an agreed-upon datacenter location within the applicable region. It supports the infrastructure behind Microsoft online services, including Bing, Office 365, Xbox, OneDrive, and Azure, and contributes to the continued development and maturity of Microsoft’s physical security program. The role includes periodic planned or unplanned regional travel and 24x7x365 on-call availability.

Requirements

  • At least 4 years of experience in security program management, program management, or a related field.
  • Ability to meet Microsoft, customer, and/or government security screening requirements, including the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
  • Verification of U.S. citizenship to meet federal government security requirements.

Nice To Haves

  • Bachelor’s degree in Business Risks or a related field and at least 8 years of experience in Security Program or Program Management, or equivalent experience.
  • Industry security certification such as CPP, PSP, or another relevant security certification.

Responsibilities

  • Oversee implementation of physical security policies and procedures at applicable datacenters, ensuring vendor security staff have the resources and information needed to meet Microsoft and customer requirements.
  • Analyze security threats, alerts, and risks; escalate matters to the critical incident response team or external authorities when necessary.
  • Implement security protocols for protecting company personnel and assets, and deliver and maintain security programs within areas of responsibility.
  • Partner with datacenter operations, security systems teams, and other Microsoft stakeholders to support secure, continuous operations.
  • Improve the efficiency and maturity of the physical security program, using data to recommend strategies, reduce churn, optimize resources, manage and forecast budgets, and scale, automate, and simplify processes.
  • Triage escalations and notifications about physical-security or business-impacting events; keep regional leadership informed and ensure appropriate personnel respond effectively.
  • Participate in collaborative stakeholder efforts to support security capabilities and identify datacenter risks, including risks to life safety, business operations, and reputation.
  • Summarize and report risk analysis to internal stakeholders and leaders.
  • Be on call 24x7x365 and travel periodically, planned or unplanned, within or outside the assigned city or metropolitan area.
  • Embody Microsoft culture and values.

Benefits

  • Certain roles may be eligible for benefits and other compensation; additional benefits and pay information is available through the linked Microsoft careers page.
  • CO+I offers training and growth opportunities, including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
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