Data Center Reliability Engineer III
About The Position
The Data Center Engineer III will be heavily involved in the design of the datacenter collocations, infrastructure hardware, and provide technical consultations. The incumbent will build/create all drawings for datacenter POP’s and develop/write Scopes of Work (SOW) for new POP builds. The Data Center Engineer will create detailed installation MOP’s (Method of Procedure) for multiple types of optical transport and switching equipment, overheads (fiber raceway, ladder, basket) and power AC/DC. The incumbent will also communicate with all departments and provide tech support for Network Engineers. This role applies company policies and procedures to resolve a variety of issues, works on problems of moderate scope, and receives general instructions on routine work and detailed instructions on new projects.
Requirements
- Bachelor’s degree (B.S/B.A) from four-college or university and 5 to 8 years’ related experience and/or training; or equivalent combination of education and experience
- Networks with senior internal and external personnel in own area of expertise
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions
- Understanding of Data center practices (i.e. cable routing, calculating power usage and cooling).
- Familiarity with creating As-Built drawings for Datacenter POPs and creating the 3rd module on DC-CAD
- Knowledge of how to build/create SOW’s for new POP builds
- Understanding of field-based work in POPs, carrier hotels, or Central Office environments.
- Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies.
- Excellent communication skills, should be able to work with carriers/vendors
- Understanding of importance of dealing with service providers and colocation facilities
- Ability to work within a global team in a fast-paced and dynamic environment with limited supervision
- Strong attention to detail with excellent time management and organization skills
Responsibilities
- Deploying, configuring, and supporting a large-scale production and corporate network and server infrastructure in data centers and Point of Presence (POP) sites.
- Calculating and documenting equipment power requirements and working with Engineering, Facilities Operations, and/or collocation vendors to meet these requirements.
- Managing project timelines to support network turn-up within expected completion intervals.
- Responsible for asset management of networking gear in datacenter and POP sites.
- Contributing to documentation, automation, and processes as they evolve.
- Creating network and server rack face elevations, floor plans, wiring diagrams, and detailed port maps for new deployments and documentation.
- Creating statements of work for vendors at the POP sites.
- Creating cage and rack designs and understanding the overall needs of POP infrastructure.
- Documenting and following RMA processes and procedures for all relevant vendors.
- Assisting in following, improving, and implementing data center and POP best practices.
- Working closely with Network Engineering, Logistics, and equipment vendors as new equipment and technologies are integrated into the production network.
- Other duties as required.
Benefits
- Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
- Dental provided through UHC
- Nationwide Vision provided by UHC
- Flexible Spending Account for Health & Dependent Care
- Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
- Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
- Corporate Wellness Program provided by Goomi Group
- Employee Assistance Program
- Wellness Days
- 401k Plan
- Basic and Supplemental Life Insurance
- Short Term & Long Term Disability
- Critical Illness, Critical Hospital, and Voluntary Accident Insurance
- Tuition Reimbursement (available 6 months after start date, capped)
- Paid Time Off (accrued and prorated, maximum of 120 hours annually)
- Paid Holidays
- Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law
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What This Job Offers
Job Type
Full-time
Career Level
Senior
