Future Opportunities - Data Center Operations

Milestone Technologies, Inc.•Atlanta, GA

About The Position

Join Milestone! Data Center Operations employees are key players in powering the backbone of cutting-edge Data Centers! You’ll be responsible for supporting installs, troubleshooting and maintaining servers, while playing a vital role in keeping critical operations running smoothly and seamlessly. Experience the thrill of hands-on work in a dynamic, tech-driven environment where your efforts directly impact the success of state-of-the-art data infrastructure.

Requirements

Minimum 2 years of experience in data center operations or IT infrastructure support
Minimum 4 years of experience in data center operations or IT infrastructure support
High School Diploma or GED equivalent
Minimum 1 year of operations or material handling experience in a warehouse, manufacturing, or distribution center environment
Knowledge of PC and server hardware
Proficient with Linux command line and common UNIX tools
Strong communication skills and ability to switch between technical and interpersonal tasks
Physically capable of lifting/moving 50+ pounds; self-motivated with a detail-oriented mindset
Ability to work with instruction as part of a larger team
Initiative to complete tasks as assigned independently of the team
Agility to manage changing workload priorities as directed
Ensure a positive, respectful, and professional attitude in everything you do
Competency in understanding and performing workplace safety basics
Good written and verbal communication skills
Inventory control skills, manage priorities and workflow
Computer, iPad, and iPhone literate
Proficient in Windows, Apple (Mac and iPad) and peripheral devices
Experience driving forklift or electric pallet jack experience
Motor Vehicle Record (MVR) will be required prior to operating any company vehicle onsite

Responsibilities

Support installs, troubleshooting, and maintenance of servers, networking equipment, and cabling
Use command-line tools on Linux and client-specific systems for diagnostics and management
Provide first-level triage and support debugging IT hardware issues
Manage server repair queue, execute hardware repairs, and supervise custom builds/reworks
Coordinate with partner teams and support vendor visits on-site
Work on a team of logistics specialists who work together and independently as required
Maintain strict inventory control and conduct accurate system transactions
Ensure accurate and timely shipments and receipts
Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks), and box truck (No commercial driver's license required) by all safety procedures and protocol
Complete other duties that may be assigned as required with consideration for quality, safety, and efficiency
Commit to excellence in your contribution to overall Service Delivery
Align with our Milestone Core Values of a Sense of Urgency, Collaboration, Open Honest Respectful Communication, Do What We Say, and going Above and Beyond